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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1922 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,922 reviews
  • Rated 5 out of 5 stars

    Pleases customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The product was ordered for us and the watch arrived 2 days over. The person who helped us was knowledgeable and helped us select the right watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Fitbit 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It helps me keep tracking my health, my heart, weight. My husband & I got it & it's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and my special someone is very happy with it. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using fitbit's for years. So far so good. It's comfortable to wear and is tracking well. Only suggestion is a different band. I like the older bands better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had gotten this for my girlfriend as a gift and she loved it! Does everything she needed it too and helps her keep track of her water intake, counts steps and so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increase your health activity awareness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent activity and health tracking at a reasonable price. This tool greatly increases your awareness to a healthier life style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for Visually Impaired when linked to m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Charge 5….syncs well with my iPhone to report my steps, etc. Being visually impaired I rely on the Charge 5 & iPhone working together to keep me informed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MissM

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't charge 8 months after purchase. Called Fitbit for warranty and they wanted to charge over $50.00 to have a tech sole problem.. Wasn't going to pay so I just disgarded the tracker. very disappointed and displeased.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MsFrugal. We’re sorry your experience with the Charge 6 and our support team wasn’t the best. We’d like to look further into your concerns and find the best solution we can for you. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Best Buy Service is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Quick delivery. Exactly what we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally relented for health tracking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, new and improved over the previous versions. Sleep monitoring is quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing and so far i love it! Would highly recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my wife to replace an older Fitbit. She has been very happy with it and the new software that has been updated due to the Google purchase of Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shop around for a better price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit but a couple of days after I purchased it from Best Buy, it was on sale on Amazon for $20 less .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace one that i accidentally lost at work. Works great and does what i need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bads no stair counter setup is harder to do ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tracker, it's convenient to see texts and incoming calls while out on a walk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbits don't last forever. This is my 3rd. Had the past 2 generations. This is the best so far but battery life the worst.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with sport activities and health monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything i wanted it to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfectly tracks everything i wanted it to. It makes keeping track of my exercises easy and the partnered app makes keeping track of my meals a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit charge 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item because it’s very comfortable and usually lasts for about 5 days. However, the only annoying part is that it keeps getting out of sync.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out about your Charge 6, Chopper. We’re glad you're a fan of the long lasting battery and how comfortable it is. That being said, we hear your concerns regarding losing sync with your phone. Here’s a few tips to keep your watch synced:

      1. Try to manually sync your Fitbit device.
      2. Check your phone permissions
      3. Restart your phone

      Here’s a link with additional tips: https://support.google.com/fitbit/answer/14236618#zippy=;

      Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en