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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1922 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,922 reviews
  • Rated 5 out of 5 stars

    Best fit-bit ever .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has everything I want and the set up at Best Buy was wonderful because I couldn’t have done it myself .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out well for replacement for husbands older version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never thought i needed a smart watch/band but this one changed my mind, all the insightful information that gives you is really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well. Wasnt able to get the screen protector on right, Bu that doesnt bother the function and easy to read screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgraded version from my Fitbit Charge 2 (which still works), but decided to try it. I really like it and very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at being a fitness traker. I usually perfer to use actual watches except when working out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it to work!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t sync it to my previous FitBit. I want the continuous history, i have tried mutiple times. I don’t want to return it. I guess i need to go to the BB nearby and pay threm to figure out how to sync it.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, SusanR. Sorry you’re having a hard time syncing your Charge 6 — we get how frustrating it can be. Here are a few troubleshooting tips to get your device running smoothly:

      1. Uninstall and reinstall the Fitbit app.
      2. Remove your Fitbit device from your account and phone.
      3.Check your phone’s Bluetooth and internet access.

      Here’s a link for more troubleshooting: https://support.google.com/fitbit/answer/14236618

      We’re here to lend a helping hand: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Needs improvement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all good but the pedometer glitches sometimes and need to have premium membership to unlock some usefull features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fitness tracker. I would highly the charge 6 for all the workouts and exercise

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay connected to my phone the Bluetooth does not work well. Not a big fan of the band it chaffs my wrist pretty bad next one will be a I watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Tomhunter. We're sorry to hear that your Fitbit Charge 6 won't stay connected to your phone. Syncing difficulty is usually caused by a missing requirement. If you haven't done so already, we recommend checking the requirements and trying the troubleshooting tips at: https://goo.gle/syncing

      Should you need further assistance, please reach out to our support team at: https://goo.gle/ContactFitbit

  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new upgrade to the Fitbit Charge 6. Love that with every other service it also finds my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it lasts longer than the Charge 5. Fitbit needs to work on longevity of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sebastian K.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker, its been an upgrade since the previous generation. Definitely an unpfrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit all the features are very nice easy to set up and use love the notification I get when getting call and text.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value - black Friday price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit fan, gifted this as a Christmas present and she hasn't received nor open it uet. Tbis was to replace the old Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one quit working. This one works well. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is bright and easy to read, and has all the information and data collection items that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget smartwatch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a Christmas present for my wife, and she absolutely loves it! A great budget smartphone option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit 6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, has been reliable. Have not yet used all of its features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker !! However it doesn’t keep track of stair flights and print on tracker, especially % is tiny

    I would recommend this to a friend