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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 13,172 reviews
  • Rated 5 out of 5 stars

    Works well. Keeps motivation up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well. Only improvement I could suggest is clearer language on the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unisex color. Great product. Would get it for my whole fam if I could afford it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good sync with phone and I pad. Great for friend comparison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think it is very accurate with sleep and sometimes the time freezes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit fitness watches are quite well known and they do the job advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 1 out of 5 stars

    Altimeter stopped working after less than 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Fitbit...for 3 weeks. Then it stopped counting floors correctly. I have reset it several times, and it counts well for a few minutes then stops again. I contacted Best Buy, but they will not help because it is past their 15 day return deadline. So now I am stuck with a $150 dollar plastic bracelet. I bought this thing specifically for counting floors climbed (with the additional fun of HR tracking) as I am in a floor climbing competition and need a way to track and document my floors each day... now :( I'm outta luck. VERY disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing Love challenging my friends and co workers to help push me to be more active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it. We compete regularly and she loves to beat me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great motivater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Fitbit Charge HR has motivated me to exercise more every day, and to keep moving throughout the day. A fun aspect of using the Fitbit is the opportunity to participate in daily steps challenges and various challenges offered from within the Fitbit app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kind of wish I would have waited until the new round of fitbits came out, but that is always the case. Anyways, this model works well for my needs in tracking steps and heartrate. Not an avid exerciser, but gives me general guidelines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did what I expected it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it's a large but fits tight. But it does everything as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than the Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the charge hr after returning my surge Fitbit. Compared to the surge Fitbit, I found this product better in price and usage. With my surge you could read received texts, however you had to turn off the product to get the notification off. The charge hr was a better product for my lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my wife and daughter and they are very happy. Great product!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a must for any health conscious person

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fits the Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third or fourth fitbit - after losing several of the smaller units (one, zip) and also the Microsoft Band (V1). Like this one the best by far, long battery life (I sometimes turn off the heartbeat monitor to save battery life).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device for my wife and she loves it. I'm going to be purchasing one for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the UP and Fitbit in the past. I like the HR monitoring feature a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the HR. Great tool for fitness goals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for my daughter and she loves it. She is very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was everything I expected. Runs a little small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit, very comfortable. My only regret is that the Large size runs a little small.

    I would recommend this to a friend