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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 13,172 reviews
  • Rated 5 out of 5 stars

    Great gift for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fitbit, it motivate me to get up and move and compete against myself to beat the day's before steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the strap and how easy it is to use and get it set up. Like that I get emails daily with my information.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Fitbit for mainly a heart rate monitor, it does so much more. I am very impressed with this buy.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR. I wear it everyday to keep up with steps. It motivates me to walk 10,000 steps daily.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wish the battery was a bit better; i typically need to recharge after 3-4 days vs the 7 advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fitbit HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the Fitbit Flex and upgraded to the Fitbit HR. Reallly like the clock, date, and heart rate on this model

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Get your health back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heart rate and activity tracking wristband is very useful to capture movements all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Fabulous ZZZs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great not only to keep track of my steps but keeping track of my sleep! I work nights and need this info.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a gift for my mom after she saw mine and wanted one! Tracks heart rate accurately, great exercise booster!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 4 out of 5 stars

    Best Fitbit to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second charge hr. First one would not charge after approx 14 months because hard clip over battery nodes came loose. Hope this one lasts longer. Other than that, easy to charge, update, and sync to iPhone or iPad. Wish it was more water resistant for pool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use,lots of information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tons of helpful information encourages me to exercise. I'm going to order one for my son and send it to him.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Ok tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well. Battery on lasts about 3 days. Pretty accurate and like sleep tracking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love to use this to monitor my activity daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with synching after a week of use. I sent an email and got an immediate response, with a solution that did not fix the problem. I called Tech Support and after a long hold time reached someone who was able to assist me. He was great, patient and encouraging. When I wanted to give up he kept me going and we got the synching back on track. I love the competition I have with other Fitbit wearers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great accuracy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a little-frills fitness wearable, this one will do the trick nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitbit for anybody.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitbit. It's easy to setup and easy to read. I also love the band on it, it fastens real easy.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    I love the Fitbit sChargeHR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step count is spot on, it's easy to access the Other watch functions, and the other is app is off the Hook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a fitbit does. HR works great, phone notifications, worth the money, lost 10lbs since using it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit: one did sink, the other won't sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fitbit I have owned. The first one fell off my wrist because the device had a cheap wrist band that came undone easily. It also caused my wrist to break out in a rash. Desperate to get fit, and knowing my weakness for "forgetting" how much or little I stuck with my fitness regimen, I purchased a second Fitbit. It does not sync. I figured that I just needed to spend more time with the manual on line and I would be able to figure out how to sync this one. I stumbled on a little note on the Fitbit site which said that "some" ChargerHRs had problems syncing and that as soon as the problem was fixed an announcement would follow. I decide to ask for my money back and I was told by the Fitbit folks that because I purchased my device at Best Buy I must take the matter up with them. I am beyond the 30 day return for Best Buy products, so I have decided that instead of wearing and using my Fitbit to remind me and to help me stay fit, I will wear it to remind me to stay smart, vigilant, skeptical, frugal, and well informed about the plethora of computer gee gaws that are touted.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small, light awesome lil smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge is ideal for people who want some type of wristband with display, who want to keep track of their steps and sleep patterns and who like the idea of Caller ID on the wrist. That’s about it. As a fitness motivator, it’s a “Yay, you’re actually doing something!” kind of thing. The Charge is not a product for people who do a variety of workouts, or want to know precisely how many miles they’re running.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 4 out of 5 stars

    Exercise Motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way this tracks my walking but sometimes I have trouble syncing it up.

    I would recommend this to a friend