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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 13,172 reviews
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great Fit Bit HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my heart rate. I also wear it when playing basketball and is very accurate with hear rate, steps, calories burned. Must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Heart Rate Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this for a better calorie measurement tool and to be more accurate than calculating manually. Works great so far. It does cause a little irritation on the wrist after awhile, but easily changing wrists helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but missing certain things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fitbit but I assumed it had a inactivity alert like my up and it does not....... something so simple wanted by many but missing........... you also can not challenge friends that don't have smart phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the flex to the HR Charger, and I am so glad I did. I love not having to tell Fitbit I am going to sleep and I love looking at my exercise chart and seeing how my heart rate is beating and which zone I am in. I love this device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display good. Comfort good. Heart rate acceptable (and better than many). Step and stair accuracy very good, sleep logging less so. Overall, quite happy with this product and note it is superior to its competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of tracking my steps and HR. Important for me was to have a fit wristband that was also a watch, this has that feature. I absolutely love the feature of caller ID from my cellphone. App also works great. easy to sync data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit, the reason I purchased this model is because it comes in purple, my favorite color! But I do truly love it. It's just like wearing a watch and syncs seemlessly! I like the added feature of the incoming phone call display.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Good fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitness tracker her. But I would prefer if it were waterproof so you could wear it all the time. Not sure readings are hundred percent accurate. Battery life OK.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used the Fitbit Force fo a couple years before its strap broke. I've found the Charge to be a superior replacement. The snaps on the old device was prone to popping open, but the sturdy buckle on the Charge gives me no worries. The metrics seem accurate enough to me. The battery tends to drain faster, but I've gotten into the habit of recharging it while showering which is sufficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always resets the counters to zero at midnight but when I get up in the morning, it may say that I have walked 250 or so steps before I get out of bed. Have tried unsuccessfully to eliminate problem to no avail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fitbit, but when they changed over to a watch style buckle they should have added a little bit more length to the band. It's almost too small and I have a 7" wrist. Does everything it's supposed to, though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit HR activity tracker! It’s easy to use. Only drawback is having to charge it almost daily.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews and decided to purchase. Great motivator to increase activity. Many other features - sleep pattern, heart rate, and step count.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this FitBit Charge HR for my wife as a Mother's Day Gift.. She had mentioned seeing the color on the FitBit website, but was debating between the pink one and the melon colored one. I was surprised to see it at the store so I purchased it.. So far so good she loves it.. The color looks good. She likes the fact that she can use it as a watch ( she has been wearing her watch less now) and the sleep tracker feature. Great Product, I highly recommend the ChargeHR, over the Charge. It has more features it's worth the extra bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great step tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit Charge HR. Gives me an accurate reading on steps and heart rate. Love doing the challenges with other friends from the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, gps tracker not 100% accurate, but the FBit HR app syncs well with other gps apps such as Map my Run/Walk. Overall very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in helping me keep track of steps, sleep and calories. I am following Nutri system and the fitbit works well with the Nutri system app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and lightwight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fitness tracker and I chose Fitbit because I've heard of the brand's quality before. So far I can't complaint. Its readings seem accurate, battery lasts over a day and its comfortable to keep on my wrist around the clock.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The information provided by the Charge HR is exactly what I wanted. My only complaint is that the battery seems to drain quickly. I recommend that anyone who gets the Charge HR, or any other Fitbit Product, check their sync settings as I found that it increased my battery life by maybe a few hours, conservatively. Also, I would turn off the auto on function, where it senses you looking at your wrist like a watch. It was not only annoying but may be a bit of a drain on your battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only reason i didn't give this item a higher rating was because the product failed within a few weeks of use. but the good news is that fitbit has probably got the best customer service i have ever witnessed!

    I would recommend this to a friend