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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 13,442 reviews
  • Rated 5 out of 5 stars

    easy to connect with smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things about this FitBit is how easy it was to connect with my smart phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the alarm that goes off when you've reached 10,000 steps. Only thing I can't figure out is the sleep setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and good looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable very stylish works great! I also thought it was a good price! Many options to add to this piece.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked with known distances and accurate. Also checked with cardio machine heart rate sensors and accurate. Can be hard to see in bright sun. I did have to reset it once since with in a week after purchase due to no longer sensing heart rate. However I have had it almost two months and no further issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Little tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a few Garmins before giving up on them and tried this one. I would have given 5 stars if bezel was just a tad bigger. At my age 68 it kinda hard to see the small digits . But probably more my fault then watch. Was extremely easy to set up and the fitbit software is leagues ahead of the Garmin line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should wear one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son to count his daily steps. It recognized an increased heart rate one night which required medical attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit are AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fitbit for my fiancé because he wanted to join me in my obsession with my fitbit. We just love the Charge HR. I highly recommend this for someone who loves to or needs to keep track of their walking/running/workouts. Great for motivation. Also love their app that you can download and have some friendly competition with friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable -- counts steps well and tracks heart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit is comfortable, sleek, and does what its supposed to do. It was easy to upload the fitbit to my computer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products system is very good and easy to use. However the watch itself doesn't last long. About half a month in the screen scratched. Then 3 months in a bubble showed up in the band over night. Then about a week later it grew to the point were it "unglued" from the watch. So now there is a pocket were dirt can get in. This occurred on the bottom part of the watch and now its occurring on the top part. I liked the watch, but its doesn't hold together for my very active lifestyle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wearable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this Fitbit! Got it for his birthday and now he can't wait to get exercising more! He loves how it serves as a watch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure Why I waited so long!!!! Love the FirBit HR!!!! Has me moving more than ever, love challenging family and friends!!! XOXO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present. Learning more about it everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present. Learning more about it everyday. Looks like it is going to be a great tool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good fitness tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good fitness tracker. The heart rate tracker is very useful. Just wished it would track my biking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Fun & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my Charge HR, and find the sleep tracker feature particularly useful. The device is easy to use, has a great companion mobile app, and gives you plenty of warning before its battery dies. Although not 100% accurate, (it often miss-counts my floors climbed & records my couch potato moments as sleep sometimes), i find it more accurate than my Nike+ tracker ever was and it "plays nicely" with most of my other fitness & health apps sharing my data. I am very disappointed that, despite caring for it as instructed (I.e. no water, excessive heat, or harsh chemicals), the casing has started to bubble after only 4 months of use. FitBit's customer service offered a replacement without any hassle because it was still within the warranty period, but I will be procuring extended protection coverage for my next Fitbit purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I LOVED my old Charge...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just don't love the HR as much as the charge. It is (understandably) more bulky and I don't love the watch band (although it stays better) but I wish I had just bought another charge. I would recommended it but if choosing between the two, I would buy another charge. I also understand that there may be issues with the HR monitor's accuracy, but I cannot speak to that myself.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it tells me my heart rate and steps I have taken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy ordering process, great delivery timing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did almost all my Christmas shopping on-line this year with Best Buy. The process was easy and delivery was great with this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device a lot. You can track your HR and sleeping habits. I like that it syncs with my phone or my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome watch with a lot of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the watch! It tracked everything and helps me set goals for myself. I'm planning on buying the scale from Fitbit that can link to the app as well. The only thing that's a little frustrating is that I find myself having to charge it every 3-4 days, but the hargr time isn't too bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitbit. I isn't 100% accurate, it keeps me accountable to drink more water and get in steps/stairs.

    I would recommend this to a friend
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