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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 13,442 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large fits my wife's wrist well. She loves the integration with phone calls and the setup was a breeze.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lightweight and provides great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fit Bit and the application. The tracking system is encouraging. The only complaint I have is the lifespan of the charge, it only lasts about 5 - 5 1/2 days...wish it was longer but as long as I plan appropriately I am able to avoid a dead Fit Bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginner fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for basic needs, but it seems to count more steps than you actually take.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works As Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, but the screen has already scratched, might be something to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he loves it! The feature that sold us was the watch-like band.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but battery bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the charge nowCharge HR. Battery Life too short

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around fitness tracker. The HR feature is awesome. Seems to be very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Gadget Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tool to help get you motivated to lose weight and increase activity. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivator for becoming more active.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a Christmas present as did my co-worker. We have begun challenging each other to move more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father and he loved it. He said its mostly accurate and very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product.. My husband and I both have a Fitbit and we enjoy comparing who has the most steps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed a lot of products and decided on the fitbit. Very happy I did, it has been worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit has the pin feature on the band which insures that it doesn't just pop off my husband's wrist. He moves his hands a lot so it seems as if he gets way more steps in than he should based upon his job but it makes him feel good about his exercise:).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful excercise tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased. It tracks all activity. You don't have to charge it every day. The charges last for days.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Open the box before you leave the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit on bestbuy.com and picked it up at the store that evening. When I got it home I opened it up and there was no charger. I then called Best Buy and was advised that I needed to ask Fitbit to correct the issue. As a result, I was unable to use my Fitbit for 6 more days while I waited for Fitbit to send me a replacement cable. The Fitbit itself leaves a lot to be desired. It has continuous Bluetooth connection issues and doesn't always read my heart rate. Also, the battery doesn't stay charged very long since the last update was installed. Otherwise I guess it's okay. One other item of concern is the fact that as of two weeks ago, there was no option to purchase a replacement charger in any store, including Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit charge HR. I wear it every day, and I love the silent alarm feature, also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My time is one hour later for no reason and do not know how to fix it. Frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simple 1 button operation. Everything is set from the phone and good to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge hr has worked great so far and has been everything I expected it to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, screen protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality; however, I lift a lot and this band gets in the way when doing several presses. Additionally, my screen has been scratched permanently and wished I had the idea to cut a screen protector and put it on there. Would recommend doing just that.

    I would recommend this to a friend
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