Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 13,442 reviews
  • Rated 5 out of 5 stars

    Great for tracking all things fitness-related

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR! It tracks everything health or fitness related that anyone could possibly want to track. It's very comfortable and syncs easily with the Fitbit app on my phone. Very motivating with respect to getting enough sleep, exercise, water intake, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be great, but not for everyone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do workouts where your heart rate goes high or fluctuates up and down, then pass on this item. This does not keep an accurate heart rate for activities like HIIT, Crossfit, etc. However, if you do more steady state activities, then this works great and is the best fitness tracker available. The software/apps are fantastic. Unfortunately, this just wasn't well suited for my activities. I think the HR monitors with chest straps are still the only option for accuracy in high intensity workouts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2015 Christmas gift for my mother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online for my mother and she loves it! I'm considering buying one for myself now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have started working out recently and love all the features that come with this technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Fitbit One and this is a great upgrade. I especially like the Caller ID feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for our son He said it was the best gift he had ever received from us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box with little setup. No issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the Jawbone and they broke all the time. I am very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Gets you moving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband to replace his old Fitbit flex. The heart rate monitor is a nice feature. It crapped out within 7 months but I bought the replacement warranty at Best Buy and they replaced it with a brand new one without any hassle!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for monitoring fitness.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for motoring fitness. Fun to compete against friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great color for the HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitbit and was very excited to get the HR. I was even more excited to see it in purple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also a present for my husband and he loves it. Keeps it with him overseas and uses it everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not as accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the HR monitor doesn't seem to be as accurate, but everything else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wears it everyday. He loves how the Fitbit app syncs with other apps on his iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this...it keeps you motivated. And it's fun to watch what you accomplished on your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this FitBit, decided to buy the Surge instead for its added features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and per reviews. Useful tool to manage your fitness. Great battery life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Often does not register heart rate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit often does not read heart rate when I am lifting weights at the gym. I could live with this but even once I completed my lifting and begin my run, I find that it is still not reading my heart rate. I find that I am always trying to adjust it on my wrist to find a place where it will read my hr. I find that the only time it will read my runs correctly is when that is the first thing I do. I even find that during strenuous exercises and I fell my HR is up, the watch is only reading 90bpm. I find it too inconsistent and unreliable to meet my needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a Fitbit Charge and I like it more than the Charge. There are only two differences between the Charge and the Charge HR. The Charge HR monitors your heart rate and the strap is more like a watch band rather than the "peg" style of the Charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Fitbit Since I lost my walking buddy I have something that makes me to walk

    I would recommend this to a friend
Sponsored