Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 13,442 reviews
  • Rated 3 out of 5 stars

    It was not what I expected. Uncomfortable to wear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At night it is uncomfortable! Wearing it all the time is not stylish. Moves around one arm. To really use all the benefits like the scale you have to purchase other equipment doesn't always calculate correctly( stairs for exame$

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an easy way to track my exercise and also keep track of time without the bulk of my old smartwatch. The FitBit is the way to go for its great battery life and simple functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Fitbit and I'm liking it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life 3-4 days. Like the steps counted, alerts when goals are reached. I have to add water consumption Bluetooth has to be on/near you to view who's calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for tracking fitness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ChargeHR has all the tools I need to track fitness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really great for keeping up with your fitness

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good gift option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this an Apple Watch , this is more affordable and it's main goal is fitness, it is more accurate in that regards in comparison to Apple Watch .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit has done a great job on this item. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Fitbit Charge HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a black one ans loved it, so i decided to purchase another one in diffetwnr color. Great product. Helps keep me on track dailt and to increase my goals as I reach certain plateaus.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit ChargeHR does a good job of tracking stats such as steps, calories burned, etc. However, if you use the heart rate monitor be aware that you will only get about two days use before you have to charge it. Even with the HR tracker off, five days is a bit of a stretch. I originally had a small, but even though I am a small person, exchanged for a large as I had to put the band on the last hole. If I gained any weight, or was just retaining fluid it would be too tight. I really wish they made a medium.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Keeps me motivated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I have compared the heart rate to my old heart rate monitor and it is pretty accurate. Tracking steps has caused me to get moving more often and helped me shed a few pounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit after I constantly lost my Fitbit flex due to the clasp coming undone multiple different times. It fits nicely on my wrist, and I love that it has a watch band closure.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Does exactly what I need.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little band. I know FitBit is the go-to band for this sort of thing, but now I know why! I needed a way to track my steps and heart rate - I didn't think that I'd use the watch, but I do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my new fit bit in a busted up package, returned it to BestBuy's local store for an even swap. This should have not been shipped damaged and it was a pain returning, this defeated the purpose of buying it online....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    FitBit fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit fitness tracker was purchased for a gift and has been a nice addition to the persons fitness routine. Provides pulse rate, number of steps, incline and daily goals.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It tracks my steps, heart rate, calories burned and even connects to my phone! it's also ver comfortable to wear. Sometimes I forget I'm wearing it. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit is motivational!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to try to get to that next level... It's great to know you are so close that you can accomplish it that day!! Great help with exercise and diet program!!!

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    good heart rate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life, fit bit app is good could always be improved on. Would have given 5 if it was waterproof, but i knew that with my price point that i could afford.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two in a row

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, she really enjoys the Charge HR (She just used it for a week) she can track her sleep and her exercise. Also the battery life is outstanding.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I like the product but quality is awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and helps you get motivated. However, my first one failed after 8 months. It was replaced under warranty. The second one's band (which is not replaceable) bubbled up and delaminated after 5 months. I looked online and saw a lot of other users with the same issue. When I contacted Fitbit they told me it was outside of the 12 month warranty. All they would do was offer a 25% discount on a new one. A $150 product should last more than one year. I will not be buying another.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly accurate readings. The benefit is to really get into inputing dietary trends and daily activities other than cardio.

    I would recommend this to a friend
Sponsored