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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 13,442 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tracker for my husband and he loves it. Now he wants to get the next upgrade. Tracker keeps him motivated and lets him see his fitness progress with the Fitbit app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit works great. It is easy to set up on your computer or smart phone. I would recommend this step & heartbeat tracker to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Motivation Tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit really motivates me to get up and get going. I'm competing with my friends and earning badges at different levels! Gives me time, my heart rate, and caller id. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginner runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review , I honestly love this device it just constantly un sync itself from my android it the HR device , and as for the login for foods, sleep, water , weight, It has a (slighttt )issue there as well.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Great Fitbit for all levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HR fitbit. The heart rate monitoring works great. Only negative I have is the band with it's watch like way of wearing; I preferred the snap on.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Upgrade from charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade from the Charge model. Was a good decision, band is much sturdier and the HR monitor is pretty accurate. Would recommend picking one up.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased one of these a couple of months ago and loved it. I purchased this one as a gift for my brother who is working on increasing his health after a quadruple bypass

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying anything like this. I have to admit, this band works pretty good but now thinking on upgrade to fitbit surge just to have all the bells and whistles available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay, and works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred a larger display, but overall it works as expected. Battery charge holds for a solid 4 to 5 days, distance tracking accuracy seems relatively close, not too much of a discrepancy there.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Fit plum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this fit bit is unique I love the plum color. I wear my fit bit everywhere , once I discover the sleep patterns I started to get better sleep

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited about this ... But don't feel it accurate ... I was at the gym doing a chest press and I was getting like 50 steps or more .. Or while I was driving it would give me steps of if I drive the wheel fast enough....love the silent alarms all the features are great ... It's just the main purpose of the product doesn't work properly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was a birthday present from my husband. The only reason it gets 4 stars is because it only holds a charge for 2 days not the 5 that is stated.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great Concept Poor Quality Material

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Fitbit fan. Everyone in my family has one. The only problem I have with the Fitbit HR is that it won't last more than 12 months before falling apart (Literally). I don't know one person whose Fitbit lasted more than 12 months. Google it for yourself and see. The up side is Fitbit knows of the issues and will replace your Fitbit within 12 months no questions asked. Hopefully the newer model lasts longer. I like the HR for simplicity sake and it doesn't replace my regular watches like the new ones do. Oh, one more thing. The second problem is that the Fitbit HR has frequent syncing problems. The solution is also on Fitbits website which instructs you to reset it. I've done this several times and resetting it does work. Believe it or not I would buy another Fitbit regardless of these issues. The company is trying to improve. I recommend Fitbit to people. Just be aware of the known issue and maybe buy one of the new models that looks like a watch (and is built with a metal frame) if you don't mind not wearing an actual watch anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the size and color. I did not like the small display or the fact that the heart rate was not a continuous read out. Not good for hiking because you always have to push a button to see the heart rate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    My Wife Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great activity tracker for my wife when she was pregnant. It tracked her steps and her heartrate, which her doctor loved. She still uses it and our daughter is now 2 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it. One thing I noticed is that when I am driving it's counting steps. I don't know how it's doing that. But it keeps me motivated when I see my performances for the day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too big as a fitness band, too limited as a watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several failed Jawbone UPs, I decided to try the Fitbit. I chose the Charge HR as a potential alternative to getting the Apple Watch, as I wanted the added functionality including the HR tracking. In the end, I ended up returning it because its too big IMHO to wear as a separate fitness band and too limited in size and function to replace a watch. I was also disappointed in the sleep tracking data vs. what the Jawbone products offered. I've found I can get comparable sleep tracking to the UP using my iPhone itself and that solution is still better than what the Charge HR data provided.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jump start a walking program with a Fitbit HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Fitbit HR. I have accidenly hit it a couple of time and it's still holding strong. It is very informative, easy to use and I enjoy looking at my weekly reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love this Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, all the features in the app are beyond what I was expecting. Tracking distance traveled, calories burned, and a built in food and water tracker in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    bought it for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad since he wants to start getting fit. He loves it! He hasnt given me a call because its not working or anything its really simple to work.great buy and gift.

    I would recommend this to a friend
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