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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 13,442 reviews
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great update from flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great update for the Fitbit flex that died. The feature of now having a watch on my wrist and heart rate monitor is a cool new option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weak armband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit software works great, arm band starts falling apart if you get it wet, you have to take it off every time you wash your hands pretty much.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me to track my steps, heart rate and sleep. I have been surprised by how restless I am when I am asleep. Working with my doctor to improve my much needed rest.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great overall fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised as to how accurate it was with picking up on steps, sports and activity, sleep detection isn't perfect, but gives a good ballpark idea of one's sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit. I have not had any problems with either one and recommended them. I wear on constantly to track my activity and especially my sleep. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the charge hr for about 2 years before upgrading. It was a great tracker. I had no problem aside from normal wear & tear.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 2 out of 5 stars

    Better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does keep track of stuff on the Fitbit but can not get it to sync properly. I have even deleted it off my phone and reinstalled but did not help.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but a little too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features, and the device works extremely well; however, it sticks up too high from my arm to wear comfortably under dress shirts.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Good watch for fitness check.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It monitors heart rate while sleeping. This is good for me as I have sleep apnea. It syncs with my phone so I can see how much I walk every day.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    I hope this one doesn't break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Fitbit Charge HR I've had in 9 months. The band started falling a part on my first two. But other than that it works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is a great way to motivate yourself to get up and walk! I enjoyed it so much that I got my boyfriend one because he wanted to join the Fitbit club!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for me a while ago. I used it for ulmost 1 year and upgraded to the Versa. During the year I had it, worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great item to track all progress.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the price! It tracks all my exercises and alerts me when I've reached my goals. I love that I am able to compete with my friends that have a Fitbit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My daughter and I each have one. We love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellent health stats!! It is so easy to set up, use, and monitor. I do wish it provided a better warning before the battery needs to be charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does motivate me to do more. It tracks so many things .. Activity; water; sleep and you do not have to pay anyone to be able to access the data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit HR is easy to use and easy to sync with the iPhone app. Syncing could be a little faster, but overall the device has been very reliable and a breeze to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Fitbit and it has exceeded my expectations! I purposely got the GeekSquad protection as I expected this thing to be broken by now; however, it's surpassed many elements. I've ran 10 miles in the rain with it, bumped it up against door frames and desks, but it's still solid. I would recommend this as a good starting point for those looking to try a Fitbit. I wear a watch most days, so I went with this model as it's small enough to feel like I'm not wearing two watches.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace one that developed a bubble in the band. The new one is great. For some reason the blue one doesn't have the sweat funk smell that my black one had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just average to me. It has a pretty broad range of features, but I think it'd be a better device if it gave up some features and focused on more of the basics with thorough accuracy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great diet aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit complements my weight loss efforts by reinforcing my exercise goals and dieting habits. Has helped me attain a 30 pound weight loss in my first two months.

    I would recommend this to a friend
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