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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 13,442 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fitbit for a few months already and love it! I like the update that now shows if you have been active every hour during a certain part of your day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having issue with the program for my phone and it is hard to log exercises they do not have in their program. For the cost i would have thought it would be a better program included.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually works better in your pocket for a more accurate step count but cool product overall. fun to challenge family and friends to see who gets better stats.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Surge to this Charge HR because the band on the Surge just wasn't comfortable. Docked a star for not being waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very easy to set up and use. So many useful features. It's peaked the interest of many friends who now plan to upgrade their older Fitbit model.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would help me control and calculate my activity and calories burned; and this does just that. I have not had any problems with this.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    My mom loves her FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom and she loves it. She wears it every day and is keeping herself motivated to get her daily steps. She loves the color too!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit. I haven't had any trouble with it at all. We got all four of us in the family one so that we could compete with each other on our steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Fitbit and great price from BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want Fitbit and I have been shopping around. I saw Fitbit on sale at BestBuy so I just order on-line and pick up in store. FitBit is great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad I purchased this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unexpectedly, this Fitbit has changed my life. Although I have had it just a few weeks, it has motivated me to exercise every day and push my exercise routine.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart rate works. Stair count great feature. Rubber around watch peeled in about 4 months but Fitbit replaced for free. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. It has kept me motivated and helped me loose 8 pounds in a month by simply tracking my steps and monitoring my intake of water and food.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed it to do. Counts, heart rate, and time. That's all I needed. Their customer support was amazing when I broke the first one.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 2 out of 5 stars

    Fitbit HR is Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person for whom I bought this item (as a gift) is very disappointed. It loses sync constantly and re-syncing is a frustrating nightmare.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to buy if you wanna track your daily activity. Heart rate calculation: Not showing correct results some times while I am working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step count is way off but the app is great. Can't really say I would buy this product over again. It seems to be more hype about it than its worth. My Garmin vivosmart is more accurate

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    AwesOme gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and met my expections. Keeps tracks of my daily fitness routine and cool is i even compete with my friends. I highly recommend this fitness gadget

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it will do. Where it all the time and it does a great job of keeping track of steps and elevation change.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried a few other fitness trackers, and was left unsatisfied with those. This is rather accurate in helping me keep up with what I am doing physically.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Best health monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit works great. It helps me keep track of my exercise routines, heart rate, calories burned and even informs me of call to my mobile phone. I love it!

    I would recommend this to a friend
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