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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 13,442 reviews
  • Rated 4 out of 5 stars

    Not to bad....HR monitor needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with my purchase. The app is pretty good, nice easy interface. Wish it would sync with Apple health app like my Polar HR monitor I use at the gym. Speaking of the gym, I wouldn't use this to track your heart rate during any moderate work out, I have had horrible accuracy results. I use my Polar everytime I work out so I can compare in real time. The Fitbit just doesn't work at the gym for me. Other than that issue I'm happy lol I especially like the sleep monitoring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wide across the top of the wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part that holds all of the electronic elements is wide for a woman with small wrists. Other than that I really like it

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Solid functionality and great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid functionality and great customer service. Would love to see a waterproof model but satisfied with current product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually this fitbit I bought for my dad, he loves it, and now he can join the challenges with me!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems pretty simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty simple to use and get info off of it. The watch style band is definitely worth paying a few bucks more for.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great tracker and easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!Easily monitor your heart rate so you can maximize your workouts, sleep quality and monitor progress on the go

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    I my grandson loves it because he works out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good because it keeps tract of my grandson's activities and his heart rate, he is very active with sports and works out at a gym.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get exercise tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with the Fitbit Also easy to sync with iPhone for further analysis I highly suggest this product for increased healthy living

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit bit was very comfortable and easy to use but I fill like it's not completely accurate. Especially the HR. So maybe next time I'll just get the fit bit charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Keeps you running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep you motivated to get your 10000 steps every day, unfortunately it also shows the dogs are interrupting sleep quite often (ha ha)

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great product for a numbers person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love numbers and my Fitbit helps me benchmark my activity each day. This will get you more active - going on 3 years now and no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would give to a beginner watch user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the app mostly. The watch itself is comfortable, but is only about 80% accurate. Counts more steps than truly taken.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Comfortable band, accurate step/sleep recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the item, it's a wonderful way to keep track of heart rate during excercise and sleep. It's like having Your best buddy on your wrist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for it's intended purpose; counting steps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Fitbit since I lost the one I got for Mother's Day 2016 and when I saw the Charge HR on clearance I jumped on it! I love how the band is wide and very comfortable to wear. All of the functions are great; the only one I'm not sure is registering a true reading is the heart rate monitor but it probably is. Only Con: Any movement might be registered as a step. While driving from state to state I logged over a thousand steps; I guess I move alot...lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    A Great Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Flex and upgraded to the Charge HR. It is so much easier to see where you are at with steps, sleep etc. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved mine so much, I bought my husband one as well. This helps us be more active and we compete against each other on our steps, daily. :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun at first?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to buy this product at first. After i started wearing it my wrist started getting sore and after a month the watch stopped working all together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never thought i really wanted one until i opened it.....Love it. helps me stay on track, my kids even check it when we go to amusement parks.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Excellent technology features, cheap band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech features. This is my third Fitbit, the cheaply made wristbands fall apart and separate from the unit. I have never had trouble with the device, just the cheap plastic bands. I upgraded from the regular Charge to the Charge HR because the heart rate monitor appealed to me. However, it too has the cheap wristband and though it has a buckle, it too is a gross discredit to the product.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Great start to a workout routine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is excellent. I track every step from the time I wake up. I have been excited to increase the steps each day.

    I would recommend this to a friend
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