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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 13,442 reviews
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim design, length of battery life (if not on all day sync). It is more accurate in measuring my steps than my previous tracker.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with battery not holding power but I had warranty and exchanged 2 times.... otherwise it's a good product

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    I like the bpm heart rate monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Garmin to Fitbit because of the heart rate monitor to go along with the step monitor. I have really enjoyed using my Fitbit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for people who don't work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think it is great for people who don't work out and want to help them know what they can do to improve their excersise

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great tool for staying focused on fitness goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That Fitbit HR does exactly what I want great device one thing I wish it stayed charged longer other than that I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly as described. I thought it was priced a little high. Wished the battery lasted longer on one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Best Fitbit yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third style of Fitbit. I like this one mostly because of the heart rate reader. I also like the vibration when receiving a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my 58 year old technologically-ill mother who was able to use it without any assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Fitbit Products and all have been great. Bought the HR due to the fact that it has a buckle. Fits great on wrist or ankle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performs as expected, except for caller ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid product except for the fact that the caller ID has such a long lag between the phone ringing and showing on the watch that it's useless. Phone: lg G4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit of a learning curve..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to adjust the time (military?) on the device. All changes must be done on website? Still haven't been able to connect device to website. I will keep trying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great for heart rate tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to track your heart rate when working out! Sometimes it has trouble connecting with phone but is easily fixable.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one wouldn't sync with my phone. Best Buy exchanged with no problem and new one has been working great since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and it has greatly motivated her to keep up her walking. The phone app allows her to be competitive with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good upgrade from the previous Fitbit Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heartrate feature is an improvement and the more secure buckle offers a good tool to have on my daily walks.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fitness tracker. My only wish is that it was water proof. The app is very user friendly and the step counter is very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother because he is pretty into fitness. He loves everything about it he says its amazing and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love the tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy tracking my fitness with my HR charge. The app has some fun challenges that you can compete against friends and yourself

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Fun product to use with friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but it is not waterproof. It seems to count steps properly and gives accurate calories burned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to read, great for nurses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read. Easy to set up with iPhone. I am not up to date with all the new electronics however I easily was able to set up and use.

    I would recommend this to a friend
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