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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 13,442 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and like the features. Only thing is battery needs to be charged quite often.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Bought one for my daughter and myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my daughter and I had the flex, we upgraded to the charge. Wish it was waterproof

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps track of my heart rate and steps throughout the day. It's lightweight and the band is breathable.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great for keeping track. It's small and goes with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit. It keeps me on my toes. I have been in a lot of challenges that help keep me active.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Just Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Got it at a decent price and it does a good job of tracking steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use, it charges quick and the batter last for 2 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Good way to track down physical activities on a day to day basis.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    I Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome product keeps me on track of all the things I should be doing. I wear it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Need to get the "HR" option on your Fitbit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the "Flex" first.... after reading many reviews.... need the "HR" for accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and lightweight. Easy to use. Battery last several days before needing a charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great tracker for the 6 weeks it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love led the hr charge. More comfortable than the surge. Problem was that it shut down after 6 weeks of use and wouldn't charge. I had the Best Buy warranty and was able to upgrade to the hr charge 2. I like the look and feel of the first generation model better but I'll keep using the new one as long as it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and I am motivated to keep up my physical activity. I am thrilled with my Fitbit!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great replacement for old fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from fitbit charge to fitbit hr. Great product great customer service.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downfall is that "low battery" notification comes AFTER battery has already died

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it. He really likes how it tracks your sleep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but lacks toughness. Broke down in 8 months had it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and very motivating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit! It's very motivating and inspires me to keep moving until I reach the 10,000 steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and easy to use! I upgraded from the flex and very happy with my choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the Fitbit charge HR!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device! Easy to use app that provides a lot of information on your daily movements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for motivation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started my weight loss journey. This helps keep me motivated and helps keep my focus on track!

    I would recommend this to a friend
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