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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 13,442 reviews
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Not very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple problems with the design of this Fitbit - the band started to bubble and pull away from the electronic components. Based on the way these are manufactured, the only resolution is to request a new one from Fitbit if it is still under warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    awesome workout monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how it moniters my heartbeat and my distance when I am bike riding

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A few issues with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife and have had several issues since. The clock and activity tracker had stopped or frozen 4 times over the last month. Finally, the wrist band caused a rash on my wife's wrist. Took the product back and exchanged for the Garmin Vivofit 2 instead. I have had other Fitbit products and had issues with all of them. Not recommended.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only negative is that I have to charge it every couple days.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to keep track of sleep and calorie burn. I like this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use, veryuser Friendly as far as charging on my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything flawlessly. Best Buy had the best price, and are always helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Good tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good tracker, but it would be better if water proofed.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    replaced another fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good; not accurate on steps. This one added heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good health tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it's easy use. Easy to track online via any wide device.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great watch for execirse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great, because help monitor My heart and caloríes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    FitBit Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for tracking your fitness activity. Also monitors your Heart Rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product very user friendly, now i need to do more walking and running

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the Charge HR. It does everything you could want in a fitness tracker. I had two problems with it. It's not water proof so you can't shower with it. Second, it's too big. It's as big as a large watch and gets caught on the sheets or pillow when you wear it to bed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey in my opinion but convenient. Would rather have an Apple Watch but that's too much $$

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to use,And has a app to use with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit for life!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great motivational tool to get you up and exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazingly easy to use and helps with my healthy tracking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit. Very easy to use and set up. Easy to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this reminds me to keep moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps me on track Keep telling others about it

    I would recommend this to a friend
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