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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 535 Showing 10,681-10,700 of 13,442 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent for tracking exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter to track her waking and steps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, easy to set up and use. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tracker for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tracker I wear it everyday, it keeps me on track

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great for exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit it keeps me on b track with my exercise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. It motivated me into walking longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good features but case not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and usage are very simple. Overall works well. The band is not changeable, the screen scratches extremely easy and it is water resistant, not waterproof. I will probably look closely at Garmin next time because of these limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works great! Great gift! Keeps great track

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for husband - he loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband - he loves it! Very easy to set up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the strap like the old models that was easier to take off and on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Loved the data I could get from it. The band fit comfortably around my wrist (unlike the jawbone I had before), it was stylish enough to wear even with formal wear. Battery lasted up to 3+ days and it took pretty good beatings. I do crossfit and always wore it. My fav feature was the hear rate sensor and sleep analysis. CONS: The app ins't top notch, it does not interact well with the iOS health app. Steps are really easy to miscount. After about a year the syncing stopped and I had to call customer service twice about it. They never replaced it. I got it to work twice but after the third time I didn't want to bother any more. I don't wear it any more. The rubber band can break easily also if you're not careful. Overall, good product while it lasted, but I don't want to replace a $130 wearable every year!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and buy! Totally awesome! Never take it off.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so awesome! It tracks my steps and my sleep

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set it up initially on my laptop and smartphone. I had no problem setting it up on another smartphone. Was concerned about lack of instructions, but found it very intuitive as to how to use. Battery life does not last as long as represented, even though button on tracker is not pressed often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me good data and that helped me lose some weight.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Not made very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latch on band popped off within one month of purchase. Luckily, i was able to keep putting it back on.until it popped off and the latch fell into the river. Was able the catch the fitbit. Now I need to find out how to get a latch for the band

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loved the idea of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much in love with the accuracy. I felt it was trying to do too much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, great product, great app, easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is a great tool to give you guidance and encouragement to exercise. The app is super easy to use. The only reason I gave it less five stars is because it's a bit of a pain that you have to take it off anytime you get in the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, great tool for weight loss and being active.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Works as advertised!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit. I have found it to be very accurate.

    I would recommend this to a friend
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