Customer Ratings & Reviews

All functions on the Fitbit work as advertised and it is fairly easy to figure out (poor instructions though). Biggest complaint is how easily the face of it scratches (and I am a super careful, Type A individual, who is extremely careful).

This is my second Fitbit. Previous owners will find the interface familiar and easy to use. The band itself is more comfortable and the latching mechanism more secure than older generations. My previous band tore after two years of use and this band looks and feels stronger.

I bought the step tracker to see.how many steps.I do at work. I do lots of things with my Arms and it tracks that too. It would be a lot better if it was around an ankle to accurately keep track.

I've been wearing my Fitbit constantly since purchased in Dec 2015. I recently had a minor problem with it. Customer support replied immediately to my email and my issue was resolved on the spot. Based on customer support alone, I highly recommend this companies products.

I love everything about my new Fitbit. I had an "One" before and was always misplacing it. Although with my "Charge HR" I think my heart rate is a little higher than what it shows. I can read the display in bright light and like that the time appears when I move my wrist.

Love my Fitbit - Charge Hr Activity Tracker + Heart Rate. I wear it night and day. It only needs to be recharged each 5th day and just takes 1.5 hours to charge. It has not only made me more mindful of what I eat, but of how much I exercise. It was an excellent purchase.

This was a gift to my husband for Christmas and let me tell you he loves it. He works in construction and he also works out with a trainer 3 times a week and runs the other 2 day's left, he is amazed to know how much miles he is giving his shoes. I just ordered mine.

After the purchase i found out that you have to wear 3" up arm to get heart rate the problem is that would take a xxl that you can only get from Fitbit to much trouble after the back and forth to BB

Purchased this to see how it might improve my fitness journey. The fit bit app and the features the device tracks really work well. I have been able to track my health goals with ease and I am motivated by the challenges! I also enjoy the fit bit networking opportunities!

The fitbit charge hr is the most comfortable tracker i've used. It doesn't have any corners or annoyances and it tracks heart Rate without the need for a chest strap. I like the few colors they have but wish there were more or even a replaceable version for style purposes.

Woks great - Fit Bit customer service is awesome! Would highly recommend the purchase, however; go with black. The pink gets visibly dirty and just doesn't come clean and you cannot exchange the bands on the HR. Other than that - it's PERFECT!

Both the band and the app are great motivators. I loved using this any time I exercised or worked out. However, the band snapped and I have not been able to find a replacement.

Screen scratches pretty easily for active wear. Band is tricky at first but you will get over that pretty quick. Heart rate is a great feature and the step count is very accurate. I just wish it were thinner like the Alta. Nice product thigh.

I Love my Fitbit Charge HR!! I love the work week Hustle, I can compete with different people. It tracks steps, it it tells me my heart rate it's has the time. I really recommend the Fitbit HR charge. The challenges motivate you, the workweek hustle makes you want to walk.

Step counter works great, heart monitor works like the reviews I'd read before purchase, so I wasn't surprised. If accurate heart monitors are important use something else. Battery life is what I expected. Needs to be recharged every 3-4 days.

A Christmas gift; it took me days to figure out that the reason I could not connect to our computer was that it will not speak to Windows7+...You must have later edition of Windows. Which we do not want as we have a lot of business stuff that will not work with new Windows 10. We live in an area where there is no cell service so buying a better cell phone is not a solution either. I am thinking of buying a tablet, but more info on the box would have helped! The inserted directions were in a .001 font and when we finally enlarged, it was all legalese anyway. The clock is wrong and I can't set it! I can take my pulse and count my steps: wow. Kind of late to take it back.

Its a good tool to get started with fitness. However, it does not record all steps. I have the samsung and it records more steps. I wear them on the same wrist for the same activities.

I bought this tracker to increase and monitor health but the product was bulky and uncomfortable to wear and sleep in. I like many of its features and has a great display but I found it waking me up at night when trying to wear to track sleep.

We buy these at my job to give out as incentives, everyone loves them. They look forward to the raffles. Fitbit also has great customer service. If anthing at all happens to your fitbit they replace for free no questions asked within the first year of activiation.

Fitbit works great, but if you don't sync every day then it takes too long. After only a few months the piece surrounding the charging port came off - I called fitbit and they sent a replacement immediately. New one seems to be OK.