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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 13,442 reviews
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep on eye on sleep pattern as well as steps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for monitoring exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and operate, setup is quick and simple

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great!!! start to a new YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting!!! It is accurate, smart, and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 2 out of 5 stars

    band keeps having problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got my fitbit to help me w tracking my sleep, hr and how much im going and not going so i wear it all the time and ive already switch it out once seems gonna have to do it again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fit Bit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves it! Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you're just starting out a healthy lifest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for beginning a healthy lifestyle...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great way to keep motivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, battery life good, keeps me motivated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate Continuous heart rate monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit and I use it mostly for continuous heart rate monitoring feature which is available while I am sleeping-thanks to the long battery life. I can correlate it with the sleep tracking feature to better understand what is happening while I sleep. It is durable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband who has anxiety. For him to be able to monitor his heart rate is helpful during a panic attack. Plus it allows him during workouts to make sure he's keeping his heart rate right where iys supposed to be to get the most out of his workout. Recommend it to anyone, even looking to very one myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Helps me with my fitness, great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the better devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does all that it says. The only thing that I dont like it the heart rate sensor. I'm not to sure how accurate it is. The reading from the machines at the gym is higher than the fitbits. I havent looked into it much so dont take my word for it. But overall it is pretty great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not disconnect from your cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this Fitbit twice because I disconnected it from my iPhone 6s. The first time I was trying to connect another Bluetooth to my cellphone so I removed it from my Bluetooth. I did not know that once you disconnect/remove it from your cellphone you cannot get it to re-connect EVER AGAIN.. UGH

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine for few months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not synchronize data well after few months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the sleep fun9,but I didn't think it was accurate

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He loves it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my dad for his birthday and for Father's day. He absolutely loves it. He has never been a big technology guy but now he swears by it. He is 76 and loves to say to me and my mom who already have fitbits, that we aren't getting our steps in. My dad averages about 12 to 15 thousands steps a day!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit HR Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome and it's really cool. The only thing I don't like is that the heart rate feature doesn't display sometimes if I'm doing something extremely strenuous, like sprinting. Not always, just every once in a while for some reason it'll read "--", instead of an actual heart rate. That's my only complaint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but after a month stopped reading my HR accurately.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not what I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially purchased a Fitbit One, loved it. However, it stopped working correctly after a little over a year. So I went to Best Buy to purchase another Fitbit and liked the features of the Charge HR. The wristband is uncomfortable and I have to charge it constantly. My next purchase will be another Fitbit One. It does not have all the features of the Charge HR, but it was more comfortable to 'wear' and it held its charge longer. I can do without the Charge HR features in favor of simplicity and convenience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great but even more I feel like I paid a fair price for the product that’s always important to me. The quality and function of the device is always one thing I look for and this works great. Overall, I’m extremely happy with the purchased and would recommend this anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept, but first off if you work with your hands you will quickly realize that you can rack up miles of "steps" without ever leaving your office chair. The heart rate is not worth the extra cash, I returned it and got the zip which is much more accurate for actual steps taken.

    No, I would not recommend this to a friend
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