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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 13,442 reviews
  • Rated 3 out of 5 stars

    Won't add correct step count

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is 5' and it seems that it won't give accurate step count.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with setup, never go it setup and I brought it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fitbit but it quit working. I replaced it. I replaced with an extended warranty. The first one I bought I also bought at Best Buy. It was not yet a year old. The only way I could even get it checked out was to send it back to Fitbit. I like the t product. But I was disappointed in the one year warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After washing my original Fitbit I obtained this one and I love the color. It holds up well to an active emergency medical services outdoor conditions. I love the color and the price. I only wish I could wear it on my ankle or under my clothes.I encourages me to walk some more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope it holds up better than the last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for another Charge HR that only lasted a few months before the band started ripping/peeling near the screen. Hope this lasts longer than the previous one. Buy the Geek Squad protection just in case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK if you want to stay fit the steps are not that accurate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features. It's a little thick for my wrist so I don't like sleeping with it but other than that it does a great job. I especially like being able to see who is calling without having my phone on during meetings!! And I like when it tells me I'm doing a great job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Date/Time messed up after 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The date and time messed up after one week. I checked the settings and it is set to EST which is my time zone. Need to take in, but frustrated it messed up so quickly. Secondly, it says it has a step counter. I live on the 5th floor of my building and take the stairs every day, usually 3-4 round trips a day. On average, my fitbit said I walked up 3 stairs a day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I have made in a long time. It has me motivated with all the social capabilities, keeps me up to date on my fitness, and has helped me exercise more effectively. I have had the s watch and the moto watch, but neither are on the same level as my Charge HR or the app that comes with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for Healthy Life Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Best Buy after looking around at various shops. Best price had the best price. Fitbit HR Charge is what I wanted to keep track of my heard rate along with steps, calories, stairs and sleep functions. Easily syncs with iPhone app and easy to monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Okay Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and had to have it replaced within a few months. The screen is really too small. The HR2 would be a much better device to purchase. It does, however serve it's purpose. Likes the HR feature.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best at tracking my heart rate like I hoped it would.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need more online support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need more online support to learn more about, sleep apps etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device just wish it was easier to remove and put on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. I love the size and it has great features.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Good motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good motivation, but developed a big bubble in the band. Also I would think about getting this product if you have a career that duty times and rest periods are required.(truck driver, pilot)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to know how accurate the heart rate monitor is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit charge hr is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heart rate and sleep does not seem to be very accurate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 1 out of 5 stars

    Not as accurate as I hoped for HR monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with this purchase, I miss my Polar HR monitor which I lost and replaced with FB. I would do come more research before I purchase another monitor. Not sure if the ratings/reviews are accurate on this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    comfortable and small profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small profile, and adjustable strap make this enjoyable. My personal preference, however, was more information on the screen. I would rather have a slightly larger screen with more information available. Great product for what it is, and easily syncs to smartphone.

    I would recommend this to a friend
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