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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 13,442 reviews
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my husband. He used it non-stop for two months then stopped. It is a great idea but one that could end up right next to the dust collecting treadmill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfectly meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one earlier,and when it gave out, I tried another brand of exercise tracker. I was very dissatisfied with this and gave it away. I then bought another Fit Bit, which has been wonderful. l love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit tracker as I continue to graduate to gain better use and knowledge of my activity. If I have an issue, I've discovered they have awesome customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I love being able to compete with my friends! However, my strap did break on the last one. So this is my second one! It was in the one year period, so I was able to get a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit. Only down fall is while you are walking your arms must be moving to calculate steps. I push machinery and it doesn't show the steps I took while pushing the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great buy, I'm glad I got it. Sometimes it's not the most reliable toy ever but 95% of the time it works well. Sometimes it'll count steps just when you're sitting there instead of movin around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for monitoring sleep habits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me by my supervisor and I must say its been everything I expected to be. It helps me keep track of my fitness and monitors my sleep habits and helps me I ways can't even imagine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good to track during work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a driver and I was trying to track how many steps I walk during my shift, but even while I was driving it still counted because the trck was bouncing. So it didn't work out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade for my wife's previous fitbit which was lost after the band opened up. Additional features and a watch like band that wont open up from daily use are a plus. Syncing with iPhone caller ID a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've previously reviewed Fitbit and have done some research on best devices. Purchased this Fitbit as a gift and I only hope it's as great as "mine". Regardless, I know Best Buy will make it right...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's accurate and long lasting battery charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used other apps and gadgets to tract my miles and other informtion during the day. I find wearing fitbit is a valubale piece of working jewlery that doesn't attract attention,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great. Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange for a smaller size but I really like it. I love the color. I had a little trouble initially setting it up but once my daughter showed me how, it worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. It worked pretty well until the wrist band had cracks on both side. Call the manufacture and got a replacement. Other than that, it's a pretty good product.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    I'm glad Fitbit came out with Charge HR 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Fitbit Charge HR. I'm glad I purchased the extended warranty with my initial Fitbit. This device is very sensitive to water or sweat. Fitbit does have a nice software integration platform which will sync your steps, track your sleep, daily activity, and weight using the Aria. If it wasn't for this, I would've already switched to Garmin. Once this one decides to stop working, I'll trade it in for Charge HR 2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Fitbit purchase! We all love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the fitbit for a couple of years. I just bought one for my husband and he loves it. Best Buy had the color and size he wanted. His daily accomplishments have forced me to step it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure how my wife would like the FitBit as a Christmas present but it has been almost 6 months now and she doesn't go anywhere without it ! She has a whole new " I am going to get fit " attitude!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good motivator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm addicted to my fit tracker. However, I've had to return several times because it stopped working, etc. Wish it was more durable. Thank God I purchased the 2 year warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the ability to track heartbeat and steps- but this version is awesome that in addition to the phone vibrate signals for incoming calls--it ALSO let's me see my text messages from phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Excellent tracker but battery was old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this activity tracker was great-exactly what I wanted, no complicated or extraneous functions until I began to see the charge only lasted about 12 hours (and not 4-5 days as promised) When I returned it to the store I was told that this model was discontinued and they tried to upsell me the charge HR 2 model for double the price. I am disappointed in Best Buy for selling me an obviously faulty product .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 3 out of 5 stars

    Good resource!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit Charge Activity tracker provides an accurate read of my daily activities. It keeps me on track to achieve my fitness goals.

    I would recommend this to a friend
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