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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 13,442 reviews
  • Rated 5 out of 5 stars

    Great fitbit!!1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am impressed with it!! The only thing that I would like to see is that we can purchase a lil larger band so I can put it on my ankle for really accurate steps. Love the products and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial tool for health awareness. Top Notch Customer Service in helping to find the right device that does it all... Track activity, heart rate & even sleep habits. Thank You, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MOTIVATOR TO GET YOU MOVING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit makes you conscious of how you do everything . Ie Taking the stairs instead of the elevator. Taking an extra walk to make your daily goal. I've had so much fun challenging my friends,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and helpful when trying to lose weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit is AWESOME! Does everything I thought it would and more! Great battery life. I never take it off, except to charge! Tip when buying - they come in wrist sizes. Best purchase ever!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fit bit especially the silent alarm. The black doesn't look dirty at all. I had a pink 1 which looked dirty, the color changed because I dyed my hair. With the black it's "A" okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a polar before the fitbit and I broke out very bad from the heart rate monitor strap. I love the Fitbit because there is no heart rate monitor strap. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an older Fitbit. The narrow band is best for any activities without being obtrusive. Unless you need a lot of detailed information, this is fine for average users.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't track stairclimber cardio/steps well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I would still recommend this product, there are a couple points i'd like to make so the persons reading this know in advance, where I had no idea. I wore my Fitbit HR when I went to the gym and after completing 45 minutes of cardio which included 60+ floors on the stairclimber, the fitbit did not register them. My best guess is it goes by elevation.. At work I am a casino dealer and it would register some of my motions at the table as a step taken when realistically I was sitting down on a chair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Not 100% precise but none of these products are. Fitbit comes closest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 2nd Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the features of The Fitbit charge HR but I don't think it has the longest lifespan. I had to buy a second one because my original died after 18 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit bit has all the things that I wanted it for. I like the sleep function, the alarm function and the ability to see several different stats on the display screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one as the first one was damaged. Set your stride length to get the most accurate readings. the newer wrist band with the extra lock works better also. A great way to track your steps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very satisfied with my Fitbit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this Fitbit for almost a year before the buckle broke off. I had bought the extra warranty and was very happy that the whole Fitbit was replaced there on the spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the FitBit Charge HR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second FitBit Charge HR. I love that it helps me stay on track. My only complaint is that I wish it was a little bit better at auto-recognizing workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my FITBIT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Fitbit purchase! I use it in the gym and wear it on a daily basis! You can measure the ONE hour time frame that I am in the gym and I can see how well I am really doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally entered the wrong email for the account on my Fitbit and customer service was quick and easy to understand. Side note...I have the purple one. I wear it as another bracelet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift to my grandson and he appears to love it. He is presently getting ready for military school and it is very beneficial in getting him in the right physical condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job on keeping me moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the product lets me know the days that I don't move much the charging system is a little cumbersome you always have to carry the cord and it does not come with its own power block

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have to say fitbit is still the top ones of warable device manufacturers, especially on sport watches. I am glad I chose it. Hope there will be more varities to choose in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Father's Day gift and I love it. I wear out every day and I have no complaints. After 5 months it's still in good shape and I probably charge it every 3rd or 4th day

    I would recommend this to a friend
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