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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 13,442 reviews
  • Rated 3 out of 5 stars

    Good, but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have on, but I feel like it's not durable enough to handle my work and even a small amount of moisture.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have numerous Fitbit models. This works well. We did have a software issue and they did replace it with a new Fitbit. It does what it says it will do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first few weeks. Thereafter, issues syncing with phone and laptop. Need to re-sync device every other dayl

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wasn't happy with the quality of this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my daughter. She didn't have it very long and it quit working right. She called and it was still under warranty, so Fitbit did send her a new one, but it took forever. Then she didn't have the 2nd one very long and it quit working correctly too. She finally got frustrated and didn't follow up with anything anymore. I felt like I wasted $249.00!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved Fitbit. This the second Fitbit product in our family. I'm always suspicious when I try to buy a product from internet. But buying it from Bestbuy store relieves my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to monitor activity. 25k steps in one day is my record. I bought th HR model for my gym workouts and it is the same reading as the treadmill. Battery life is excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit for both my wife and I so we could track our workouts. At first the product performed well, but as time wore on it the Fitbit starred to break down. The face around the display cane off of mine and my wife’s band broke. I would not recommend this product it you need wearable technology that can hold up to daily use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. It's very durable and helps me stay on track with my fitness goals. I read reviews for different fitness watches and this one suited my needs the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great work out watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it, I got it for my girlfriend and she in love with it, with the first week of using it she has lose 5 pounds, tell here everything she need to help her out at the gym

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't keep accurate steps if pushing a stroller. lost nearly 2 miles of steps while at Disney because stroller pushing. couldn't override with phone steps

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts very little does not have the right steps Execivamente expensive compared to other cheaper and provid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me exercise more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant feedback on my smartphone, makes me try and beat my scores / averages. Only had a short time but I believe it will make me healthier. Started using challenges feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Moved onto Fitbit 2. The wrist band didn't last so ong on first generation. The Fitbit 2 has a lot of extra features. I really like the sleep monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so much I bought one for my sis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much I bought one for my sis!!! Another feature I like is the communicating feature with other fitbit wearers regardless of where they are located around the world. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For for purpose wearable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is a solid wearable offering fundamental health monitoring and notable productivity without overdoing the feature set whilst being reasonably affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two, one of them quit charging after few days. Called manufacturer and they replaced it free of charge very promptly. Very satisfied with fit bits and the service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Fitbit user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't know which one would be best but after reading reviews and it's individual functions. I went with the Charge HR and I must say, Luv it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my husband's birthday and it's an absolute must have (he never leaves the house without it). The group challenges are extremely motivating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tracker does everything I need it to do; I like the feature of syncing it to my phone. I wish the display was larger so will purchasing the HR2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I walked that MUCH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simple straight forward design that gives me all the information that I need about my walking and it alerts me if I am getting a call (that function surprised me).

    I would recommend this to a friend
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