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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 13,442 reviews
  • Rated 5 out of 5 stars

    FITBIT - Absolutely the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the FITBIT HR on a daily basis! Love being able to track my daily workouts and to see how many steps I am actually taking per day! Don't leave home without your FITBIT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit is wonderful. Really helps keep track of your daily progress without having to think. Especially love the group tracker so you can stay motivated against others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Fanatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love my Fitbit. I wear it 24/7 which helps me keep track of my daily steps and, by wearing it all the time it's an encouragement to do more walking/exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HR monitor makes this tracker so much more accurate than my past Fitbit. Very happy with the product. Band has notches to keep it from falling off your wrist. Great Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Accurate moderately comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much safer to wear than my previous Fitbit which opened and was lost a litter uncomfortable due to its thickness

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wristband too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package showed it would fit my wrist. It did on the last hole, but not on the position that the instructions said I should wear it. I contacted fitbit to see if there was a larger size above large and they would not give me an answer. They said since I bought it from best buy I had to ask best buy. Well with the last hole the end stuck out and the loop to hold it down didn't so I returned it. I liked the fitbit but not the fitbit representative on their support desk.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kudos to the Fitbit product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By wearing my Fitbit it keeps me cognizant of my fitness. The purchase experience was good with the sales rep having a terrific knowledge of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great part of a healty lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all of the features needed to track essentials as part of getting back into a more healthy way of life. One of the most compact bands. Phone call notification is a bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good devices for novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my mom. Its the simple version. Works Great for her. For more intense workout people, get the better version which is a little more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker, great app, well worn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my fit bit charge HR! I wear it every day and eventually wore out the band, but their customer service was excellent and they sent me a free replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid tool for exercise stats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This activity tracker functions as advertised and is a solid sports band for exercise and summarizing performance stats over time! A good value and a functional tool.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen scratches super easy! After two days mine looked like I had been in a fight. Super disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my mom as a Mother's Day present and she loves it. She has been wearing everyday and we have challenges to see who can get the most steps in a days time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my Dad,I have had mine for almost two years and it holds up great. I put mine through a tough life! I am impressed with the device and the app.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Don’t buy this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this product. The band comes off all the time and it is delaminating near the electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HELPED MY HUSBAND GET FIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE INTERESTED IN IMPROVING YOUR HEALTH, THEN THIS IS AN ENTRY LEVEL TOOL TO GET YOU STARTED. INTERACTION WITH FRIENDS IS A GOOD HOOK TO KEEP THE MOMENTUM GOING.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped Hubby Lose Weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husbands BD. With help from the tracker and associated app my husband dropped 20 pounds. He won't go out without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Fitbit brand because it is so easy to sync and use. I have bought several different types for myself and for gifts. I am extremely happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for setting goals for yourself. The Geart rate monitor is a good tool to reach and maintain your range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my original fitbit that started to fall apart. I recommend some sort of warrenty to anyone thinking of getting a fitbit.

    I would recommend this to a friend
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