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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 13,172 reviews
  • Rated 4 out of 5 stars

    Great Device and responsive to movement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and very nice texture and very responsive to movement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good until 1 1/2 years then band broke with part of face

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a fit bit from best buy during Christmas sale with a good price and it is working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased this so I am still figuring out all the different functions but I like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing after dog chewed it. Must be amazing to spend the credits and replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a Fitbit. I'm technologically challenged, so the Geeksquad was great in helping me get everything set up.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    Definitely NOT worth the price tag!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One would think that spending $150 on an activity tracker… That it would at least work consistently and properly. This simply does not. Between software issues, and hardware design flaws... it broke theee times in 6 months, and I am not hard on my stuff! Also, not even being water resistant?!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit has been a good purchase. It was easy to sync to my phone and I haven't had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift for my granddaughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my granddaughter who had a different brand. She loves her new Fitbit and is much happier with its performance,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 78yo mother in law. She is not up on technology yet this is simple enough for her to use. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great and keeps me aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't sure I wanted one of these but am enjoying it and it keeps me focused on exercise/sleep and water intake. works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the athlete!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with it's performance, I wear it daily and have had to replace twice due to parts breaking.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice features battery life too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with features but dislike that I have to recharge every few days

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Motivates me to sleep more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sleep quality feature. Helps me tell my family about how bad my narcolepsy actually is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work well; instructions incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very inaccurate in measuring my heart rate. It shows me climbing stairs/hills when I have not. The charge indicator does not function. I don't feel that I can rely at all on the info from this device. Can I get my money back.?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up went well with my iPhone 6, since I had already had a Zip previously. No issues with rashes or how it performs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to keep track of workouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my father. He uses it all the time and really enjoys all the information it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my fit bit HR. IT keeps me in goal! The only thing I don't like is that the bands aren't interchangeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit has been a very good purchase. The features are accurate as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I just really need to go to Best Buy and take their class. Then I think I will get full benefit of it.

    I would recommend this to a friend