Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 13,442 reviews
  • Pros mentioned:
    Heart rate

    Rated 2 out of 5 stars

    Poor construction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this tracker because of size and heart rate features but I've had 2 that I returned over less than a years time due to cracking of the case. I'm not that active and not rough with the product. When I returned last one and upgraded to the Blaze, the salesperson told me they get a lot of returns for this product for the same reason.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Activity Tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tracker, lightweight not huge like a watch that syncs with my smart phone and laptop. It fits my needs perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fitbit HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit is ok because you can see the steps walked but the battery life isn't that great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 3 out of 5 stars

    Nice fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and pretty accurate, stays up to date with program on smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product description is perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly as described. I read a lot of online reviews and I am very pleased with this product. I would recommend to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit bits are ok with me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not seen all the terrible location problems that other people are complaining about. I like the motivation it gives me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 8 days....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get started with my new Fitbit but after 8 days it broke. Very disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product vs CS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The BB floor associate was an utter joke: dishonest, didn't know his merchandise, didn't listen, interrupted, poorly trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best investment I've made. Helps me keep track if my daily routine and sleeping habits. I'm more aware of things that needs to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker I've ever had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd brand tracker I've had and it it integrates with My Fitness Pal which helps me keep track food intake, nutrition, steps and exercise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen sensitivity to show clock is unpredictable. If you sweat too much the heat rate monitor doesn't always register

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fitbit broke in last than a year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my fit bit broke in last than a year. Don't know if it's wrought replacing for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for awhile, I had to replace it, but I have the warranty so there has never been a problem. I Love this way it tracks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for fitness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tracker! I would recommend this to anyone that is into fitness and trying to lose weight. The heart rate tracker is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the performance of my Fitbit HR. Since upgrading from the Fitbit Charge I can attest to the superb quality of this product!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died on me and won't turn back on, bringing it back to Best Buy soon to get it replaced

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because the step does not calculate correctly. Simply movement can register as a step. Like the heart monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This item has been very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always found fit it's to be very useful. Best Buy has the best price that I could find on them, and they also have a great warranty on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great way to keep up with all your health stats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself and my wife to help us live a healthier life. This device, and it's accompanying app, have assisted us in doing just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been and outstanding purchase, it motivates me to stay on my healthy track. The features this item provides are awesome, highly recommend it.

    I would recommend this to a friend
Sponsored