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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 13,442 reviews
  • Rated 3 out of 5 stars

    Solid Band, Great Battery Life but Quality Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit app is good, and the band itself is quite solid in terms of features and performance. Battery life is good, so long as you don't lose the proprietary charger. There are serious quality issues however with separation of the plastic around the display. My first band lasted quite a long time, but the replacement had the same issue within months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    comes apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one because my old one (6 months) started to fall apart.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 80 year old mother because her other product connected to Samsung was no good. She loves the Fitbit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using this for a long time! Had a regular fit bit happy to use the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome inspiration to get walking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little gadget. It mitivates me to move!!! Has a lot of unique features and helps to push me to be healthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids bought me this to track my health. It works great you can pair it to you phone and challenge friend and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's is very easy to operate love the color and the fit

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fit bit for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fit bit works pretty good but the red one I bought stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is a great value for the money, it's quite durable and a nice design improvement with the latch on the band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for weight loss and tracking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked Santa Best Buy for this because it syncs with Weight Watchers, and it was a great price. BTW, I lost 50#.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I didn't even buy this, so I don't know how it works. I'm guessing it's good since I haven't heard complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made in a long time. Keeps me on track with fitness and fun to compete against others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was unsure about this watch. Once I bought it and started wearing it I realized that it was a good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was contemplating thr Fitbit Alta and decided to go with the HR. It's straightforward and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Helped me lose 20 pounds so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps lose weight! Money well spent! Go buy one today, and get moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it claimed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having that info at all times. It allows me better choices of which hills I need to walk for the most benefit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for Christmas and by Jan 27th the display was not working very disappointed since I really was using it a lot. Not a good buy if the dispay doesn't work after a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Good product for anyone. If fitbit added heart rate as well for this price range it would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This turned me into a fitness data nerd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, my little lazy shaming device makes me get off the couch on weekends where I just sit on my butt!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive to have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clock only worked for about a week Now despite contacting Support and trying to resolve, it's 5 hours and 21 minutes off! Very irritating I gave up wearing a watch for this Also sleep feature only works once in awhile - when it wants to, no matter what I do. Fitbit says the engineers are aware of these problems and working on it but really??? for $150.???

    No, I would not recommend this to a friend
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