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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 13,442 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Dead battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good when it held a charge. I had to return it and bought the latest model instead.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good for the heart rate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is just 2-3 days. I don't like it. But since I bought already. I can't return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for teenage daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my teenage daughter who is an athlete. She used it for a short while but was not 100% accurate so stopped wearing it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, except the heart rate monitor did not always turn off when not being worn, thereby giving bad readings when exercising.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get yourself an Apple Watch instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my father inlaw and the thing fell apart in less then a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Logs incorrect distances, heart rate monitor is inaccurate, overall disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst fitbit tracker ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit - Charge Hr Activity Tracker + Heart Rate (large) - Black is the worst tracker ever made it only lasted 3 months before the heart rate monitor stopped working. went through all the reset procedures from fitbit and it still don't work. you cant even turn this unit off or restart it. save your money and buy a better one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Font needs to be a different color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the display is pink, it is hard to see the characters when outside. I wish there was a way to change the font color.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iFitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a corporate giveaway, not sure if it works or if they will use it but several of the people I work with use one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    When it worked it was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this FitBit. I used it everyday. And then suddenly over the summer a software update was made and it hasn't worked since. I did every step of troubleshooting suggested and it still will not work. My only option now is to try getting FitBit to send a replacement but that has yet to happen. This is an issue that seems to be specific to this model so go for a different model if you want a FitBit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 2 out of 5 stars

    Second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HR, and it won't work! This time it won't sync! Done fooling with it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly over rated in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very accurate device. We had two of these for a weekend before we returned them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    Not waterproof, Heart Rate does not sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strap is difficult to use. Not waterproof. HR feature does not sync. Returned to store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this for several weeks. And it was great to track my fitness. My issues with it how accurate the steps were.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 3rd one in a month broke, I exchanged it for a Charge. Love this one more!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit hr cannot be read in daylight and mileage is very inaccurate. I am waiting for a Garmin Vivoactive hr with gps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrist band separates from face showing data due to poor design. The actual fitbit works great and does all I need.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. The only thing is after wearing it for awhile my wrist gets sensitive I believe to the sensor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it's designed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Single tap function isn't as responsive as it should be but overall I'm satisfied with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All I received was the watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this was a return as there was no cord no dock and no instructions. 159$ for nothing. Best Buy you let me down

    No, I would not recommend this to a friend