Customer Ratings & Reviews

Debated getting a Fitbit Charge for a while but when they came out with a pink Charge HR I knew I needed to get it. It definitely makes you more conscious of your activity level, eating habits, and sleep patterns. I love having it and it makes me want to be more active to hit my goals. It seems to be very accurate. Just wish it was MRI safe so I didn't have to take it on and off all day at work. An elastic band would be amazing for that reason! I do think Fitbits are big and ugly but I enjoy having it. I clean it regularly but the rubber makes my arm smell funny sometimes. It also has my skin peeling underneath sometimes. Plus you get a weird tan line. Overall it's a great product though. Just wish it had an elastic band.

I found this product easy to use to track my exercise and eating habits. The app was straight forward and easy to use. I had to call tech support once and they were very helpful and had the problem resolved within a matter of minutes. I will continue to use this product for years to come.

Its nice to be able to see how active you are and helps motivate yourself when you get friends on them and can do weekly competitions against them. We have had issues with them like quit charging, quit reading heart rate, and not syncing with iPhone but what I can say it within a week of reporting issues to Fitbit they replaced it. Very fast response from them.

I really enjoy the HR as it tracks steps, stairs, and heartrate. I only wish it could be worn in the pool as I am not able to track my fitness levels in the pool for heartrate on this aerobic activity.

Just bought the fitbit hr for myself and my son. WE LOVE it, easy to use, and provides tons of data. My son likes to compete with me to see who will get more steps. I love the sleep monitoring. Bought on blackfriday for $119.00

I decided to use Fitbit to get, well, fit. I decided on the Charge HR based on reviews and a great feature list. Sure enough, out of the box, everything was a dream. It would stay dreamy for a couple more months but once the honeymoon was over, it went downhill fast. It started with the band coming loose from the display. Now the band is hanging by the last bit of glue. Also, a bubble has formed below the screen. I was able to forgive that. I hike some pretty tough trails and breaking kit isn't unknown to me. After an update from Fitbit, a truly grievous sin was committed. I noticed that the watch on my Charge HR was off. I go in to the app to force a sync and it will not sync. I checked with Fitbit and took their advice to no avail. My Charge HR will not sync with my phone or computer at all. Not even the clock was right, so just as a watch is out of the question. Phooey on my Charge HR and Fitbit. If they can get it syncing again I might change my mind. Until that time, save your money and go with one of the lower Fitbits or steer clear of Fitbit altogether. As I am an avid outdoorsman, I think Garmin may be getting some of my money soon.

I bought this for my mom who is an amputee. Naturally having her do step goals isnt the best thing ever. But it is good for tracking her daily calorie in calorie out data so she can make smarter diet decisions. Shes also narcoleptic and it tracks sleep which has been awesome for when she goes to her sleep doctor.

I bought the FitBit HR in best buy a week back. I liked it immediately after i setup and use it. I'm not a fitness bee, but it makes me to do activities now. It's very encouraging and now am seriously following the counters and progressing towards the goal. Overall it's a very good item! Worth buying it.

Pretty good product. Only problems I have had are that you have to tap the device pretty hard to get the display to read and the battery life is pretty short. Others have had several problems with the device failing to charge after only a couple times and have had to return the device more than once.

Survived moving a house and it takes some major daily abuse. If I had one bad thing to say it would be if my battery dies I seem to loose my statical history. With the exception for my one qualm I'm very pleased.... I would and have recommended this to friends..

After going through two of the up24 in 5 months, and tired of waiting for the up3, I chose to switch trackers, couldn't be happier, fitbit is miles ahead in the firmware, and interface, the app leaves a bit to be desired, but that's not the important part, love seeing active heart rate monitors so you know when to push a little harder

Nice gadget to record steps, heart rate & calories

This is wonderful product, the step count seems extremely accurate, and the wristband is very secure. I also love the heart rate option so that I can see exactly what my heart rate is while exercising. I would recommend this product to anyone looking for an accurate activity tracker that has a secure wrist band.

Awesome way to get and stay motivated. I bought two for my wife and I, and it keeps battling on who does more. It's fun way to train. And it also has a nice simple design.

Works wonderfully and I absolutely love it! I've lost 20 pounds in 7 weeks since buying it. Love the app, love the community, love the challenges. It's worth every penny. If something happened to it I would freak out and have to replace it immediately. What a difference it has helped me make in my health!!!

I absolutely love my fitbit charge hr. I've been a fitbit user since the force and absolutely loved it. I find it keeps me accountable for what I eat and my exercise. I love that it syncs with my fitness pal. I waited for the charge HR before voluntarily returning my force. I think the band on the charge hr is so much better then the force and charge, it's more like a watch band and less likely to fall off.

I owned the Force previously and loved that but returned it when it was recalled. I waited for the Charge HR and have now had it for 3 days and I love it! The step counter is much more accurate than previous versions and the watch-like band makes it feel much more secure on my arm. Well worth the money!

this is great for those who work out and wanna keep track of everything. it works for any activity and is not limited to running or hiking although it has special functions for that.It keeps track of sleep quality automatically and the companion app is really nice and motivates with badges and rewards.

Did lots of research for fitness trackers before making my purchase for Fitbit Hr. The reviews on this site and other sites ranked this one the best available for the right price. However, it has not lived up to its hype. My wife and I both have them, hers won't sync when its suppose to or calculate her sleep. Mines will not keep a charge(have to charge every 2 days instead of 5) and the pedometer counts steps without me even moving at all. I contemplated calling customer care, but noticed on the Fitbit Forum they're not as helpful as they once were either. I guess it's $300 down the drain.

This was a gift for my 24 year old son and he said that the wrist band itself is easy to use but the app has a slight learning curve to navigate through it and could probably have been made more user friendly. Overall he said he would rate it five stars and recommend it to anybody.