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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 13,442 reviews
  • Rated 2 out of 5 stars

    Not what it appears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I real all the reviews, since there were not a lot of the 1's,2's, or3's I figured that the 4's and 5's would most likely be more accurate and to the point. Boy was I wrong. Wasn't to bad figuring out how to charge it and get it ready, though the instructions were kinda vague. I bout this product to count my steps for the day since I am about to get back surgery and need to watch that. The product resets each night to "0" but when I wake up in the morning, according to this product, I have taken 150 to 400 steps. Now if I sleep walked this might be true, but I don't. Also, pending on how long I am driving it will add 100 to 500 steps. Far as I am concerned this product is a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for steps and fitness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to help you track daily steps and fitness!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker has a good battery life. I like the heart rate function. It's comfortable to wear. The step tracker seems pretty accurate. Overall I'm happy with this Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it to my cousins as a gift. They all like it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well - although battery wears a bit fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our friends and family (as well as extended family) all enjoy using this product. Our only real complaint (so far) is that the battery doesn't last as long as we would have hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Best Purchase!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sooooo happy with my Fit Bit Charge HR. It really make me stay active and tracking my sleep and heart rate are especially valuable!! Only wish more colors or bands as this one is not interchangeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, helps me keep my calories in track

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my husband. Tracks his steps/sleep/HR pretty accurately. Only trouble is we both have one, and when we are in the same room sometimes the app has trouble sycing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had force, flex, now this and it is my favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    FitBit Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she absolutely loves it! Loves to track her daily step goal & works hard to exceed it everyday. This has helped her to start her fitness goal and is doing great!

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 1 out of 5 stars

    Worthless at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August. Could not sync with my phone. Had to resort to only using the windows app. Tracker stopped syncing in December. Received warranty replacement and it will not pair with any windows phones (tried 2 different ones) or pc. Unable to get a refund through best buy (and honestly, I dont blame them, they shouldn't be held liable for crummy warranty service from fitbit). Was a loyal fitbit fan for years, but the ChargeHR has been nothing but trouble. ADIOS fitbit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great product for what it's for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. She loves it. It keeps track of how many steps she takes during the day, her sleep pattern, and much more. This is a great "tool" for all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and accurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother needed a reason she to exercise so i bought her this to help motivate. Now that she has data to see how she is doung she is already doing more. Easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    FitBit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. It keeps up with my steps (haven't reached 10,000 yet), but that's ok. I have steps in my apartment so I liked to see how many times that I've gone up them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best fitness watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitness watch, best one I've had. I do several different work outs; running, biking, mountain biking. And this watch hasn't skipped a beat. Simple, yet awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fitbit is Changing our Lives

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADORE this fitbit. Bought it for my husband for Christmas and he is on the move now more than ever. It does everything it said it would do and all that we wanted it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my fitbit. I enjoy the sleep tracking and the challenges with friends. I will say it fits SMALL. I have small wrisms and still needed a large

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my wife, uses it everyday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for everyday wear, very comfortable, easy to setup. Great for keeping up with lots of things with the app also.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    keeps me going!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the HR fitbit keeps me going. I have had it for a couple of months now and cant complain. Wish I could swim with it on but hopefully that version will come out soon!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Pretty good all-around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit Charge HR is a solid fitness tracker, it's light weight, monitors heart rate accurately. Only wish it was water proof for swimming!

    I would recommend this to a friend