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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 13,442 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great fitness tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit makes a great fitness tracker. It measures your movements, your heart ❤ rate, and the calories you burn.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Wish it was water proof and had a GPS. Also an assortment of different colored bands would have been a nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wearable tech, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the application on your mobile phone for Fitbit is very well made and easy to use and sync your activity. The distance traveled is fairly accurate. The only problem I have is with the heart rate sensor. It's really not accurate at all. I would recommend buying the model without the sensor. Just look at the other reviews they all say the same thing. Overall good product, worth your money, good value.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nice look and app, not accurate, several bugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Charge HR for 3 days now. The battery only lasted 3 days instead of the 5 typically claimed. Feels great on, and looks stylish. Accuracy while exercising was terrible; absolutely worthless for workouts in the gym. But when not exercising, heart rate is generally within 5 bpm Calories and steps are over estimated. Sleep tracking is not accurate; not even close. I'd wait for the next generation before recommending to a friend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great! However it is a big large for & like is it came in a size medium

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice concept but they are POORLY made.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the members of our family we have owned about 12 fit bits over the last 16 months. NONE of them has lasted more than a few months. They fall apart starting about 5 months of wear and two of them have just blitzed their little inner selves and quit working. (They vibrate and start showing a stopwatch on the face and then fairly quickly go dead and are not revivable) The first ones, I called the company and they sent replacements. They are used to these frequent calls, apparently, because they don't ask for the unit back, they just readily send out another one. The problem is, you get SICK of having to call them to complain. Maybe if they'd get some of them back they'd see the problems and make them BETTER. We have elected to NOT ask for more replacements and just try some other brand of fitness "watch". We hope this review keeps others from wasting their money on this frustrating piece of junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps motive to get up and work out. I like the heart rate monitor and the goal setting.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pricey, convenient, but low quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the features, syncing with iphone, iphone app, web site, etc. Chose this model for the heartrate monitor and have been pleased until it started to fall apart after 7 mos of use. I'm very careful not to get wet, and I'm not hard on it at all. I've also experienced only about 1.75 days of battery life per full charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Its just a junk !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this... from the first day its not holding charge.... i charged full, used for couple of hours... battery dead, again charged for 2 hours, synced with my iphone, when it synced battery showed full charged too, used for 2 hours... its again dead... i never expected this kind of product from fitbit... started hating it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Very comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit did a good job designing this fitness tracker. It is comfortable and seems to be accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Get Healthy Accessory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit really help me stay active & get up move more. Definitely would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motivating!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker is awesome. It has motivated me to really take better care of myself and stay active. I am always surprised when it can tell that I'm playing a sport versus a walk or run, and the timer function is pretty handy. My only issue is that the sleep tracking could be more sensitive, there are many times that I will wake up or be awake before going to bed, and it tracks it as restlessness. Still love it, though.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit! I used to have the Fitbit flex and I upgraded and I was so happy I did!!!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    great tracker,easy to follow and use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, I love how great the accurracy is with this and the ease with syncing other apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motivator. You won't believe the difference this little item makes in your daily life.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit!! Being able to challenge and track has definitely made me more active!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Outing giveaway

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. The description of the product was exact

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is the battery life. Otherwise I have been very pleased with this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit HR steps count is very unaccurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and quick to setup with my android cell phone Day 1 - By the time I placed the product on my wrist for the first time, the Fitbit was already showing 88 steps (I purchase this product brand new, this was NOT purchase as Open Box or As is). I assumed it added steps while I was trying to attach it to my wrist. Also, during the night, while I was sleeping, more steps were added. Day 2 - I drove 118 Miles, my Fitbit added 2,000 steps while I was in the car. The watch is uncomfortable on my wrist but I’m rating 1 start just due to the lack of accuracy, which is very important to me. I'm pending to test the accuracy of the heart rate monitor and other feautures

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Motivation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit HR. It keeps me on track and motivated to keep up my physical activity

    I would recommend this to a friend