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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 13,442 reviews
  • Rated 4 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it as long as he doesn't forget to put it on each day. All its missing is a tracking device to make finding it easier!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had some issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit had issues syncing after 1 month. Then band started to buckle and detach from watch,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Charge HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar features as the charge but now the band has a clasp which helps me from not losing it like I almost did several times with the charge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mom's Christmas Present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a Christmas present. She wears it everywhere we go but complains that it doesn't count her steps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! He keeps track of everything on it! He does wish you could turn the step counter off cause when he's driving it counts steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my Charge after it finally died. Happy w/my choice to upgrade to the Charge HR. Performs as advertised, helps keep me accountable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitness tracker for my wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife asked for a fitbit tracker for her birthday... was a little hesitant to get it, but it's what she requested, and she uses it daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Funtions good, structure is poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit HR Charge works ok, but the button came out and I didn't realize it was gone until my preset alarm went off and I could not cut it off. The button holds the back of it on, so, without that it's impossible to charge. The charger will not stay connected. I have to put a rubber band around it to hold the back on so the charger will stay connected. Next time I'll purchase a replacement warranty

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Died after wearing it for one day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the and then after wearing it for one day the device will not turn on or charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Fitbit. It as had a few snags but so far Fitbit has worked them out. I am leaning more towards the Zip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ineed to have control of my heartbeat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a very important accessory for my health, I look forward to having him. I already have the masi simple Fitbit and loved using it on my iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke when taking off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of Fitbit, but wish it held up better with every day wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    handy and nice wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as gift as love mine like the colors and comfortable to wear! as stated before like silent alarm feature and clock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product to get you moving!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to set up and use. Functional in under 2 mins! Best part is it has helped me move around much more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent nearly 3 months trying to get my wife's Ftbit Charge HR to work and finally gave up. Purchased a Garmin and had it up and running in about 15 minutes. Very frustrating experience. On the bright side, Best Buy let me return it and made that end of the experience very easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My dad loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He never has any hassle checking his heart rate or other statistics, it's long battery life is a huge plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased at this date. we were not sure if this was correct for us....but it does provide some motivation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance of Fit Bit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find Fit Bit to give unreliable readings in regards to pulse rate and sleep intervals. My Fit Bit does not scan data as advertised onto a PC. I consider it to be another overadvertised electronic product of dubious worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my hot pink HR Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product! I would definitely recommend it to anyone who loves fitbit or activity trackers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's looks so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to sayour it's very good. Because my friend has one. I don't have one. I will have to get it some day.

    I would recommend this to a friend