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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 13,442 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great watch but it stoped working after 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well but before 6 months it stoped work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing. Ships Safely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Avid Fitbit user. Their customer service replace it without question if anything happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my parenets and they are enjoying the walk and keeping their HR check :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is a good piece. it does everything needed to monitor a workout or health

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it. Worked flawlessly but wanted text notifications ...got the BLAZE!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 by-passed on my heart Jan 25. I needed a way to keep up with my walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to nudge friends and be nudged away from being a couch potato! So simple to use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit charge Hr!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge Hr, it wakes me up in the morning and reminds me when to go to bed!:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to be fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave gift to my father and he is enjoying it by keeping track of his fitness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant spending this much money but this product has held up through all my workouts

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Do Not Waste Your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my fitbit at the end of 2015 and after a few months the band began to fall off. I contacted the fitbit support in August of 2016 when the band had almost completely fallen off to see if I could get a replacement band to fix it but was told they do not sell bands but they would send me a new fitbit charge hr instead. Now this replacement is no longer charging and cannot be powered on just 4 months later. I once again contacted the support, but this time they could not fix the problem and the best they could offer was a 25% discount. Do not waste your money on this product unless you are expecting it to fail within a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family member. He absolutely loves all the great features on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good accessory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely like the sleep monitor. The app is cool too. Shows all your progress.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved model, very useful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated product from original. Very good at tracking my fitness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handy and nice wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the closure, comfortable and like the silent alarm feature and clock too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and tracks all the activity and battery is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to help track my daily exercise and this device is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product, but it does seem as accurate as I would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice stuff..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life if it was longer, would have being a 5 pointer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device does exactly as advertised. No complaints from me!

    I would recommend this to a friend