Customer Ratings & Reviews

This is a great product if you like exercise and staying fit

What else can I say... Best fitness product on the market

I love how accurate it is and how it tracks my heart rate!

I purchased two additional Fitbits for family members.

this one is really good and the app is excellent as well!

Love all of the tracking features and software but within a month of purchasing and with normal wear the screen cracked on the side and the band started peeling away from the screen.

Not only is this fashionable, it's a very helpful tool.

My husband loves his Fitbit. Is helping him walk more

Father's Day gift for my husband and he loves it!!

Great! Love my Fitbit! It's great and helps me out

Do not buy this product. It will not even last two years. Please read the reviews from their blog and on their facebook page. The plastic part that charges the device WILL break within two years of purchase, Fit Bit only warranties the product for 1 year and they will not budge on their warranty policy. If you don't believe me please do more research than just reading the reviews from Best Buy. There are multitude of bad reviews on their own page. I just don't want what happened to me to happen to anyone else.

Bought this for my son in March but he never used it till July, he finally set it up, used it for a week and it went dead and will not charge. Tried a reset and that did not work. I called the company and they said to return it to the store. I don't have the receipt so I'm stuck with a piece of garbage. Will not buy another fitbit product.

The screen scratches easily. It's a great product. I like the blaze better but this looks better. I bought 3 different ones for my household members. Once linked to a phone, it doesn't link will to another

The Bluetooth was disabled on the device and therefore made it unusable. Have to wait three weeks before a new one is sent to me that has a workable Bluetooth. A bit disappointed that it was sent to me inoperable.

Loved everything about the Fitbit charge HR but after purchasing three in 16 months with the same problem, the button broke off each time, I decided to switch brands. It was suggested that I worked it too hard, but I'm 82 years old and only used it to track ballroom dancing, Zumba, and sleep???

The wrist band came apart at the screen on mine, my warranty replacement, and my wife's bands. They refused to replace my second one.

I have had to re-sync this device several times, it is disappointing that a product that is used by so many would have these issues.

4 times on phone with Fitbit to fix problems of syncing, locating tracker, or unable to find server. Downloaded apps, Uninstaller, reinstalled, etc. Still doesn't work 90% of time. It NEVER connected to MyFitPal, which is why I bought it. Fitbit won't refund the product b/c I purchased at best buy. It worked for the 1st 3 weeks.

I like my Fitbit. I wish I had spent the money on the newest one though. There is a green light on the underneath side that bothers me t night when I charge it.

The heart rate is inaccurate I purchased this to monitor my heart rate while doing cardio exercise. It does not work. This is the worst investment I made.