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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love being able to track everything..including sleep

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    My fiancée loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit bit has made him aware of how inactive he has become.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fitbit - Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but what it says. Tracks and helps with the heat rate,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great motivation but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, it keeps me wanting to reach goals everyday. My only issue is i don't like how it's arm/wrist motion, I can be on the stair master for 45 minutes and none of that gets tracked and it isn't one of the workout options either. Love to see the results during the rest of my weight training though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit. It motivates me to complete my goal each day!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Motivating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it when this little thing puts on a show when I hit my mark~

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our son, it meets ALL our expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Awesome fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fitness tracker ever, I love how it tracks your heart rate and sleeping without having to do anything. Just be careful of the charging plug, had a break on mine and my wife's. But fit bit has a great warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good sports tracker to motivate someone to get started

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    awesome tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on the reviews. It is very simple to use and the phone app is very easy to navigate. It has many different perimeters that i can focus on. heart rate monitor is pretty accurate from what i can see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I compete against friends and the weight is dropping!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great tool in loosing weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big help in tracking all my activity to loose weight.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice fitness tracker, lousy battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR is a nice addition to the FirBit lineup. I have had several models since September 2013 ... the Flex, the one they recalled, the Charge, and now the Charge HR. While the buckle is nice, the subordinate strap, which has a tooth, is finicky. Too, while the HR is loaded with extras, such as the capacity to track pulse, the extras exact a heavy toll on battery life. Is it still my favorite of the tracjers? Yes. The phone app and dashboard are superb. However, FitBit, fix the battery life. It is a real problem! It lasts about three days before it drains. If we have to disable all. Of the bells and whistles to enjoy a five day battery life, why add them in to begin with?

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the only drawback is that it's not waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift. Easy to use. A must for people who excersice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for someone who wants to become more active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on this product before I actually bought it. I find it is best for someone who wants to become more active and start a more healthy lifestyle. For instance, keep track of the hours you've slept, the steps you took, and keep an eye on what range your heart rate (fat burn, cardio, and peak) is in for the best exercise for you. It's very comfortable to sleep in as well. Just two things you need to know. Make sure of your wrist size before you get the small or large because I believed myself to be the small size however I had a friend help check my size and I fit more for a large. Also, know that you will have to charge this fully every other day - this isn't that big, just keep an eye out on the app so that you can charge it when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fitbit. I have been more active since wearing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good for health information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and information provide is excellent for records

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Great product. It does everything I want it to do

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good for the average athlete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is a good purchase, love using the heart rate monitor. I think it's a great tool for the average athlete, though a more serious athlete probably has access to better, more accurate equipment. Mine tends to be off about .1 for every mile I run, it will show 3 miles instead of 3.1, ect. No big deal for me, but some athletes wouldn't like it. I like the heart rate monitor, but you can't use any sunscreen, lotion, ect near it or it won't read! And sometimes it won't read with sweat. The sleep tracker is terribly inaccurate and I don't like sleeping with it on anyways, so I don't use that function. Over all, happy with this purchase. I enjoy using mine and using it daily.

    I would recommend this to a friend