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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 13,172 reviews
  • Rated 5 out of 5 stars

    Excellent display features and tracking info.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display features and tracking info. Bluetooth phone sync is invaluable. Keeps accurate app monitoring information for daily evaluation of progress. Includes phone number caller ID display for incoming calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tracker, comfortable to wear around the clock, and provides more activity data than I realized. They keep us updated with news and tips to maximized the functionality and benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent tracker, and some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit Charge HR and very happy that I waited for this version of Fitbit to become available. The heart rate tracker is perfect for me as I don't always indicate I am starting a work out. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Xmas gift for my husband who is a health nut.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it...he is now totally "attached". I'll be getting one of my own for Valentine's Day (or so I've been told).

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Not styleish, but works great, does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit for about 4 months. I love it. It monitors your heart rate, which I thought I would use more than I do. I find the sleep quality and monitor pretty darn accurate and interesting to monitor. But the distance I have walked or run is the most fun and the fact that I can challenge other friends. The biggest con is the ugly looking watch itself. I plan on trying the ultra Fitbit next, you can make it look like a bracelet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, but it's also easily manipulated. If you move your arm it can add steps to your total even if you're not walking/running.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Fitbit everyday. I rarely take it off. I use mine to keep track of my heart rate and steps. It's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    This is a great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit charge HR, it is great for checking my heart rate during workout and the app shows you how well you slept!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TECHNOLOGY PURCHASE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best technology purchase I have ever made. Bought one for my whole family. The app is great, and the challenges against each other via the app have really increased activity for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is the perfect middle of the road sports band/watch just enough features to do everything I needed but still sleek and ok for all day wear!! I love it and it keeps me striving to achieve my daily goals

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a Jawbone UP and upgraded to this. I am a casual active person. I occasionally run but mainly walk. This does what it is supposed to do. The heart rate monitor can get behind but is always accurate after the workout if you want to go back and check. For me that is sufficient for others it might not be. I love that it alerts me of calls. I wish it told me I had a text message as well. I know there is the alta but I wanted the watch style buckle so it wouldn't fall off easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, i purchased for my mother in law as a Christmas present and she wears it every day now. Perfect for the health conscious and also the everyday person that just wants to keep track of their activity.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Great for keeping track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge Hr. Is a great way to keep track of so many things : Heart rate, steps, cslories, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR activity tracker is helping me get my sleep habits under control. It is also helping me lower my heartrate, because I can keep track of all of my activities including exercise during the day & night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivational gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit. Great addition if you're starting a workout routine. Keeps me competitive with my Fitbit friends. Best Buy has a great warranty plan! I rarely shop for these types of items any where else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my Fitbit charger HR! It keeps me off the couch! Plus, I love the alarm clock on it....no more annoying alarm sounds! I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my wife who was looking for a tracker to assist with step tracking and general activity tracking throughout her day. First we noticed that the charging time for the device is minimal, just over an hour and it lasts for most of the week with 24 hour use. She was pleasantly surprised at the caller ID function and that it also tracks her sleep as well. It has been a great device and she is learning more about it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the Charge HR Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My doctor recommended that I purchase a Fitbit wrist band to help me monitor my activity level each day. It has really helped me realize that I need more exercise. I am walking almost every night in my neighborhood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too tight-love to exchange gift for bigger size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but not as accurate on distance as My Runkeeper, even after adjusting settings. A more thorough detail may be necessary, length of stride (both feet or one), length of leg, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great motivator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The friends option is the best part! Friendly competition, the HR isn't always accurate, but it gives an overall accurate picture of how you well you are taking care of yourself. It is a personal trainer on a wrist!

    I would recommend this to a friend