Customer Ratings & Reviews

Great product very easy to use it has become part of my body and forces you walk more an more.

Works great but had problems with the set up to my Apple phone. Called customer service, wasn't much help! Also have the fit bit scale works awesome also!

I wanted a Fitbit to track my steps and to track my sleeping patterns...I settled on the charge hr and I'm really glad I purchased it! The only issue I have is trying to get it to fit on my wrist right. It's either too tight or too loose and I've not been able to find a happy medium. Right below my wrist bone is really sore from it and I I believe it's from when I sleep! I think anyone would be happy with this Fitbit!

As a beginner to the health and fitness world I bought this for myself to get an idea of how many steps I take in a day, and also to understand training zones and heart rate etc. It didnt come with any instructions which was very frustrating. All directions are online. I had to figure that out on my own. It would have been nice to have a booklet. Heart rate custom settings are a bit confusing, Im still not sure I'm doing that right. Count is off unless you set it to you personal stride, wrist settings and custom settings , again something I had to find and figure out how to do online. Thank you Google!! I love the sleep monitor. It helped me know the quality of sleep I was getting and have adjusted my lifestyle to improve it. I like that is has a vibrating alarm and not a loud noisy one.I set alarms for my work brakes so I wont miss them & I know to get up and walk! Cant delete or adjust much app wont let you. Like if you enter something and need to adjust you have to log on online and some things online still cant be adjusted. You should have more control through the app. Stair counts, or water diary for example cant be adjusted to be accurate only online not on app. If I forget to log a previous work out/walk with out exact information you may not know like exact pace, and distance you cant log it manually. Still learning everything about my fitbit and it is a bit confusing. Over all I do love what I understand about it and it does help me stay in my heart rate zones I want to be in (I think?) and stay motivated on my weight loss and overall health.

Happy with the unit but set up is difficult and confusing. Instructions must be downloaded from a website. Setup could not be established on a WIN 7 laptop

This unit is an exceptional buy. Looked at lots of trackers & settled on this one. Has everything I wanted without extra bells & whistles I do not need. Performance has been great.

This unit was appealing to me because its one of the only on the market that monitors weight lifting using your heart rate and length of time during workout.

The Fitbit HR was easy to set up but has a serious flaw with how it syncs with my Samsung Galaxy S6 phone. I found out after I bought it that there are issues with the sync process between the Fitbit and phone. Wasn't mentioned in research I did and promo material said it would sync. Can go 3 or 4 days without syncing and little help came from Fitbit. Otherwise good starter tracker

I bought this model only for the HR, but seems to me that is not as accurate as you would expect, I returned this model and bought the previous model (no HR).

The clasp fits firmly and unlike other versions of the Fitbit, stays on. It provides great feedback and encouragement for my daily goals. Will get another one for my partner soon.

I bought this as a method of monitoring my heart rate since I was having some issues at the doctor. I like the step counter, but the HR monitor just doesn't add up. If I checked my pulse manually, I would notice about a 20 BPM difference which can be dangerous if you think you are within your normal limits. I also noticed that every day I was burning close to 4,000 calories which didn't really fit my lifestyle either, considering I wasn't doing 2 marathons per day.

The FitBit Charge HR is a great reminder for me to get up and walk. I use it everyday to help me keep track of where I started in my fitness routine and the progress I'm making.

Sizes run a little different but once you figure your size then it's worth it. Little hard figuring everything out

The step tracker and sleep summaries are great. The heart rate monitor is not notably accurate. And syncing with my iPhone is very slow. But a fun gadget.

Like being able to review what I did during the day. Wear it while playing sports which is nice to see heart beat.

This suited my purposes of a versatile fitness band that had some upgraded tech. I can get my calendar reminders or texts directly to the screen which is convenient and it syncs well to track my fitness activity during work outs. The fact I can replace the band was a great improvement as my original charge HR band quality was horrible. The new bands also allow it to be matched to outfits etc.

Fitbit is a great product for anyone looking to improve their fitness & be active. Great for everyone, from beginners to experts.

Heart rate is off slightly, but not a big deal. I love that it has a watch band so it stays attached to my wrist much easier than the Flex I had previously.

Not sure you should use it for pedometer. It works off of arm movement thus not actual steps. I get a lot of steps each day even when I don't go anywhere

I am soooo in love with my Fitbit Charge HR! It's been perfect for me, I was on the fence about it for a while and I'm so happy I finally bought it! Highly recommend you buy this!