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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 13,172 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good step counter! The sleep mode works well. I love the caller id feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The challenges with family members work well at keeping me active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the charge HR for myself. Love it. I recommend most people get the large band unless you are the skinniest person ever or a child.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked watches but I settled for this activity tracker. It's a great motivation I only wish it was waterproof and had a bigger screen. The other Fitbits that have larger screens are not pink and aren't as nice looking. Overall I like my Fitbit would defiantly upgrade as soon as they have a waterproof Fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the heart rate feature and how it logs my sleep patterns

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore the first one our and FITBIT was great to work with. Need to charge every day, but worth it for a smaller size. Really like having the vibra-alarms. Not fancy looking, but very functional. Although wrist LED heart rate monitoring is not the most accurate, FITBIT does a better job than my Garmin Vivo HR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ditched my watch and replaced it with this. It is so soft and good feeling that I can't go back to a watch anymore. I love the way it feels!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for starting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product it does what I wanted it makes you conscious of getting healthy tracks well and fits comfortably

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift for Fitness Buffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker has all the features that people who are into fitness routines typically use and it costs less than the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR! I have had the up24 and up2 from jawbone and I like this one much better. Very reliable! The app is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for your daily activities. I would have liked a hard copy of the instructions. Other than that I have nothing bad to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know the info it gives. My only complaint is that since it is on your arm, your arm movements count as steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to monitor my activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a good app to communicate with the device. Has a decent battery life and it'll vibrate to warn me of scheduled meetings/eating times

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    The best motivator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are tired and ready to call it quits for the day, look at your fitbit and you're only 1,000 steps from your goal. You're sooo close. You have to hit it. So, you take a few minutes and hit it! That was easy! Might as well go 10 more minutes. Wow, the average is moving up! I can do 15 more minutes.... This will help you hit your goals. It works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but I am having a problem with the clock. It does not reset after battery has died and I charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit serves as a visual reminder to exercise everyday. Especially at the end of the day, I'm motivated to exercise and finish well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fitbit charge hr for about 3 weeks. I like it so far. Haven't used a lot of the functions yet, but will in the next few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this product is excellent, can go several days without needing to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this MUCH better than the new UP band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new UP band first -- and hated the new clasp so much that I decided to try Fitbit. It works so great, I'm never going back.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Fitbit doesn't stand behind its products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Fitbit Charge HR Aug 2015. By April 2016 the band had de laminated from the watch and was starting to fall apart. I called in and fitbit replaced it right away no questions asked! I was very happy that they were so great on customer service. Fast forward 6 months the band on the replacement started to do the same as the last one. I decided to ride it out and just deal with a peeling band. So here i find myself 11 months after receiving the replacement and the band completely fell off! When I called in (Less than 1 year from the date they sent my replacement) they tell me that the warranty is only good from the original date of purchase (Aug 2015) and that they will not replace the replacement. It is my opinion that Fitbit is building and selling cheap merchandise and you would be better served buying a Garmin or I Watch.

    No, I would not recommend this to a friend