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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 13,442 reviews
  • Rated 5 out of 5 stars

    Putchased as Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for motivating my family to "get moving" and start walking. We are having fun challenging each other on our weekly Fitbit reports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Fitness Partner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using FitBit products for 2 years! The Charge HR is a superb enhancement and fits my lifestyle really well. I'm ready for the Surge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this after going thru 3 Jawbone UP's that continued to fail I have returned to Fitbit and frankly don't know why I ever left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Had the flex before and this one is so much better. Wish my screen hadn't scratched in the first week though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas and he loves it!! Combined with the app he can track his food and calorie intake. Well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great Start, Bad Ending

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this started out as a great product with lots of promise. It had a lot of features and the phone app was wonderful. A very useful tool for fitness and weight loss. However, after I started using it..., 5 months in, it failed. Battery charge would only last a day, even with all the battery-sapping features turned off. The heart rate quit reading as well. Fitbit was good enough to send a replacement: no questions asked under warranty. Great, until unit two failed withing 3 months. Failed as in disintegrated. As in, started to fall apart on my wrist. The wristband bubbled up and peeled until it just came apart. On to unit three. Same thing. Now, Fitbit isn't doing any more freebies. Only a discount on the new models. This Charge HR didn't even make it to the year mark. None of them. Everyone I know (those I don't) has gone through at least two units.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    It is already broken. Strap is separated from devi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping best buy will come good on it because we love our fitbits. Good motivator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how I was able to link it to my smartphone and that I am able to challenge my friends who also have Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a manual with it to help all it can do as well as a trouble shooter for the different things it tracks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heart rate doesn't always read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but it does seem to be having problems reading my heart rate. Otherwise it is amazing and has lots of capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device and motivator to get moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it. She is always challenging herselt to increase her steps from the previous day!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Love it. light color shows dirt on the band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and accurate. Band will show dirt if a lighter color.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like everything about this Fitbit HR, except it doesn't seem to stay charged as long as it's supposed to. I'm not constantly checking my stats on the band either as I usually check on my phone so I can keep it synced. I'm recharging every three days, not five like the company says. Other than that, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired easily with my Android and Windows Laptop. So much functionality, can keep track of a full health regimen. Also comfortable to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There's good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is a little tight, I probably should of got an XL for my large wrist, but, with it not being sold in stores that large, I made do. I like how the color matches the description; I bought the tangerine one for my girlfriend but it looks more like a bright red. The tracker itself does the job. I'm still trying to figure everything out with it, however I like the capabilities so far.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works great! It keeps up with steps and heart rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit works very well! Impressed on the life of the battery! But wish it gave a little more notification of the charge of the battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker is great for my needs and adhearing to my doctor's medical and health advice. I love the monitoring reports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for keeping track of my daily lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this fitbit! Since my lifestyle change and keeping more track of my daily lifestyle exercise, this tool is golden!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fitness watch/heart rate moniter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It's always on me every day! Battery last about 5 days and charges about 1-2 hrs.

    I would recommend this to a friend