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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 13,442 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the small screen, step counting, distance, and calories. I like that you can prioritize a goal and it will buzz when you've met the goal. It has great battery life, I only charge it every 3-4 days. Sleep tracking is wild, my sleep quality is awful apparently. Fanciest watch I'll ever own, but it's really helping me with my weight loss goals.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Has increased my physical activity a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking my activity level with the Fitbit HR has motivated me to be much more active on both a weekly and daily basis. I really like the sleep monitoring feature also; no more guessing about whether or not I am getting enough sleep - which can be a problem when you are retired and don't have to keep to a regular schedule. I really like this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a little hard to set up-wanted to add it to my fitbit account. Easy if you are setting up for the first time. It is great after set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge was a gift but has achieved the desired goal of informing and motivating the wearer. Great functionality and durability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE IT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It motivates you, has a great battery life...cool features and with more integration with my phone it will be a 5star!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first was hesitant about buying. Glad I did because it works perfectly with the myfitness pal app which i use alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! My wife uses it daily and loves the dynamic and detailed feedback her Fitbit provides. Well worth the money to see her smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The challenges with family members work well at keeping me active.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore the first one our and FITBIT was great to work with. Need to charge every day, but worth it for a smaller size. Really like having the vibra-alarms. Not fancy looking, but very functional. Although wrist LED heart rate monitoring is not the most accurate, FITBIT does a better job than my Garmin Vivo HR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good step counter! The sleep mode works well. I love the caller id feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the charge HR for myself. Love it. I recommend most people get the large band unless you are the skinniest person ever or a child.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked watches but I settled for this activity tracker. It's a great motivation I only wish it was waterproof and had a bigger screen. The other Fitbits that have larger screens are not pink and aren't as nice looking. Overall I like my Fitbit would defiantly upgrade as soon as they have a waterproof Fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the heart rate feature and how it logs my sleep patterns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tracker for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she loves it! Almost got the Surge but realized she didn't need the GPS, so for $100 less it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ditched my watch and replaced it with this. It is so soft and good feeling that I can't go back to a watch anymore. I love the way it feels!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for starting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product it does what I wanted it makes you conscious of getting healthy tracks well and fits comfortably

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift for Fitness Buffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker has all the features that people who are into fitness routines typically use and it costs less than the competition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know the info it gives. My only complaint is that since it is on your arm, your arm movements count as steps

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Fitbit doesn't stand behind its products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Fitbit Charge HR Aug 2015. By April 2016 the band had de laminated from the watch and was starting to fall apart. I called in and fitbit replaced it right away no questions asked! I was very happy that they were so great on customer service. Fast forward 6 months the band on the replacement started to do the same as the last one. I decided to ride it out and just deal with a peeling band. So here i find myself 11 months after receiving the replacement and the band completely fell off! When I called in (Less than 1 year from the date they sent my replacement) they tell me that the warranty is only good from the original date of purchase (Aug 2015) and that they will not replace the replacement. It is my opinion that Fitbit is building and selling cheap merchandise and you would be better served buying a Garmin or I Watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR! I have had the up24 and up2 from jawbone and I like this one much better. Very reliable! The app is also great.

    I would recommend this to a friend