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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 13,442 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Charge HR. Set up was easy and so far it has been terrific for monitoring my fitness goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my Charge. I am 60 and needed incentive to increase my activity rate. The Charge does that for me. Set up was a bit confusing. I think FITBIT could do a better job with their on line software. I wish they had program choices depending on a variety of uses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Fitbit to help me pay attention to my daily activity. I work in an office and do not walk nearly as much as I would like to. The Fitbit HR helps me keep track and makes me move around more throughout the day, even if it's just to walk around the department to stretch my legs! Love IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade from my flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the Flex from when they came out with it, the functionality of this version really meets my new needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade a competitor for this and love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker....easy set up, sync is easy, battery life great, don't know why I didn't buy this one the first time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Doesn't work as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 3 of them and still not a working product. One didn't charge, another was inaccurate, and the third one wouldn't charge. The geek squad worked on all three and told me I could get another one if I choose! No thank you. Couldn't get my money back had to take store credit!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit bit charge hr is a fantastic health item. I use it every day. It has bettered my health

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and great idea to keep track of health.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it all the time. Good way to keep track of health and to stay fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for exercising and keeping track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend. He loves it because it keeps great track of all of his excoriate during the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery will last for a couple of days. The data is fun to watch! I'm addicted and makes me want to walk more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Healthy made fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app that accompanies the Fitbit is awesome and easy. I wish they had more color options.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great health tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, she had an older one that fell off and was lost. This one has a normal watch like band so it stays on better. She enjoys being able to keep track of all she does and helps keep her motivated. It paired easily with her smart phone and the heart rate option was a good improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downfall is sometimes having to flick your wrist 2 or 3 times to get the watch to light up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little fit buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little fit gadget. helps with sleep analysis as well as managing different aspects of diet and exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas. He hasn't taken it off, except to recharge, since he got it. Great investment!

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Love our fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has had numerous fitbits and we have really enjoyed our Fitbit Charges. The only issue we have had is the band developed a bubble (both mine and my husband'a...about a week apart) but Best Buy protection plan saved us and we swapped them out with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife. Loves the color and doesn't get the rash that the previous model gave after prolonged use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it is good tracker but has a few glitches that will hopefully be remedied over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Tracks my sleep, heart rate and activity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The redesigned band with a watch like clasp fits better than my last Fitbit. I would recommend this one highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit charge HR. It works flawlessly. Only complaint is that it is a little bulky.

    I would recommend this to a friend