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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 13,172 reviews
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit after I constantly lost my Fitbit flex due to the clasp coming undone multiple different times. It fits nicely on my wrist, and I love that it has a watch band closure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my new fit bit in a busted up package, returned it to BestBuy's local store for an even swap. This should have not been shipped damaged and it was a pain returning, this defeated the purpose of buying it online....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a black one ans loved it, so i decided to purchase another one in diffetwnr color. Great product. Helps keep me on track dailt and to increase my goals as I reach certain plateaus.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Does exactly what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little band. I know FitBit is the go-to band for this sort of thing, but now I know why! I needed a way to track my steps and heart rate - I didn't think that I'd use the watch, but I do.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    FitBit fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit fitness tracker was purchased for a gift and has been a nice addition to the persons fitness routine. Provides pulse rate, number of steps, incline and daily goals.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It tracks my steps, heart rate, calories burned and even connects to my phone! it's also ver comfortable to wear. Sometimes I forget I'm wearing it. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit is motivational!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to try to get to that next level... It's great to know you are so close that you can accomplish it that day!! Great help with exercise and diet program!!!

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    good heart rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life, fit bit app is good could always be improved on. Would have given 5 if it was waterproof, but i knew that with my price point that i could afford.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH THE $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1 The display is useless. It is so dim. If you are exercising indoors, and would like to check your HR, you can barely see it. Running outdoors in sunlight with sunglasses on? No chance. #2 The HR monitor is useless. 50% of the time there is no reading when I check it. It just shows "- -". The other 50% of the time, when the monitor does display a number, I'd guess it can be up to 30 Bpm off. #3 The HR graph displayed on the app is so broad that it is almost impossible to see an accurate picture. Want to know you HR at 3:00pm? Not happening.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Two in a row

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, she really enjoys the Charge HR (She just used it for a week) she can track her sleep and her exercise. Also the battery life is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly accurate readings. The benefit is to really get into inputing dietary trends and daily activities other than cardio.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    does what its supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, takes a bit getting used to have it post time with wrist flick. I which I could get it to go to HR with wrist flick instead - at least when working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for monitoring daily activites, calories etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd fitbit I have owned. I really like the product, but it fell apart after 8 months. A friend had the same issue. Buying the service agreement is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Fitbit - Charge HR Activity Tracker + Heart Rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is allowing me to track my activity, though the wrist band at time causes a rash. Would prefer being able to change the band on the device or have it as a necklace.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Cool product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently decided I was going to start working out more and tracking progress! This works great for what I need. It tells you relevant information that i find useful when trying to lose weight!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the HR for a year, works really well, but at the end of the year the strap became detached from the housing, it did not resist the sweat and regular work out use.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend a lot of time researching electronics before I buy them. I have to see I am very happy with the Fitbit hr charge. I especially like how it tracks your sleep. I find it very informative

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy exercise, but I don't enjoy only approximating how many calories I burn. This has really helped me reach my fitness goals! Bonus: as a nerd, watching my stats is actually kind of fun! :)

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    It tracks bpm heart rate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love how I can track my bpm heart rate, it acts and as a watch, has caller ID and when I reach my step goals I get the alert. Its fits comfortable on my wrist too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Takes a bit of getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up (App) and offering an abundance of data. I did not find a product instruction sheet (e.g. that you can tap the device to show some performance data).

    I would recommend this to a friend