Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 13,172 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Awesome! ! Product!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends and I are able to encourage each other doing this weight loss journey. Fitbit HR tracks my work out for me and remind me to get moving. The competition with my friends is awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product...however

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steps taken is at times waaaaaaaaaaay off. I could be lying in bed and it'll say I've taken 25 steps...huh?! I guess I'll just have to take it off when I go to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Amazingly accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit step counter really encourages you to walk more. It's amazing how accurately it counts your steps. All the other functions are helpful as well. Really have enjoyed having it.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    It's O.k.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my third one because of different reasons. The button fell off on the first one and the band started to come off on the second one. The one year warranty helps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    This is a super handy device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will tell you not only how many steps you have taken, but your heart rate and many other things. It is nice to join groups and see how far others are going, helps keep you motivated.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 2 out of 5 stars

    It was okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heart rate function worked good and the sleep data collected while you sleep was pretty cool and seemed pretty accurate. The step function was faulty tho and recorded I had traveled much further than I knew I had. The fit and function of this unit was good and it did show me my caller ID when my phone rang. I also liked the meal diary function of the app, not perfect but a cool value add.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit. Received for birthday and as soon as I opened it, set it to charge and it charged in no time. I wear it all day to track my activity. Do challenges with family every week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple tool helped me lose 45 pounds over 6 months. It's nothing special just very simple. I've since gotten 3 more for friends and family. For the price I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for me. I'm not a runner so didn't need the higher tech model. I like that I can see when I get a call and who it is. It was easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Sync

    Rated 1 out of 5 stars

    Will not sync

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the battery not charging. and 2 not syncing. I went there 4. Would not purchase until fitbit figure out the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Good Product to Track Activity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased total 3 sets for my whole family, so that I can track my parents' daily activity, such as their workout summaries, heart rates, and calories burned. These products run well.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Awesome fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Accurate data, fit bit app is awesome. When you wash clean your watch. Every time and let completely dry before wearing. For accuracy wear it where its recommended. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love the feedback of this device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product giving feedback on many aspects of activity. Also links with other apps such as my fitness pal to give a complete picture of calories, heart rate, steps and active minutes

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great Bday gift for my Boyfriend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a Bday gift and he loves it! Now we are doing challeges all the time! I recommend this to anyone that is looking to track steps &/or workout activities!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for tracking my health. Great app to work with and very user friendly. I only wish this product was waterproof so that I could go swimming with it.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Love it! Waterproof needed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my Fitbit Charge HR. I just wish I could take a shower with it and basically for it to be waterproof so I can wash my car as well with it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great motivator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a heart rate monitor and upgrade from my flex fit bit and I couldn't be happier. My co-workers also have fit bits and we do weekly challenges to motivate each other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for tracking exercise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit helps me stay on track so that I can loose the weight I need to. It is easy to use. And it allows me to compete with my friends, which encourages me to push towards my goal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit . It has got me up and moving. I did have to tweak it some to count my steps correctly. It's still a little off. But it is the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great health monitor for an older person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit allows me to simply monitor my activities and to set goals to improve my health. Being able to monitor my activities has motivated me to be more active.

    I would recommend this to a friend