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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Easy to start using and helps with motivation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my wife. She has used it to help keep motivated to work out. It gives immediate updates of activity and keeps track during the day. She is enjoying it very much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the FitBit products. The only issue I had with my Charge HR and my Blaze are that after daily use in less than a year the bands start coming apart. In most cases stores won't allow a full return/refund. I ended up contacting FitBit and they replaced it for me free of charge, but even the replacement had the same issue in less than six months. I wish they would either lower the price of their products or make the bands more sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best fitbit on the market and I've tried three different styles. The heart rate and caller ID are my favorite features. I'm purchasing one for my mom.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect fitness tool to add to ones repertoire! It forces you to get steps in and it's amazing in that makes you park a little farther away to get some more steps in

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit is so much better than the original. Only thing would make better is if it was fully waterproof. I miss out on so many steps at watermarks.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    fitbit has been in our family for a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit Charge for my daughter to get her conscience of walking and the steps she takes every day. It is also good for her heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love my Fitbit Charge HR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can keep track of what I eat, exercise, calories burned, etc. It has motivated me to lose weight. I also like that it tracks my sleep and the quality of my sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good second fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fitbit and it worked much better than the first. I don't expect it to be completely accurate but I think it comes pretty close.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great way to keep track of steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit charge hr. Its a great way to keep me motivated to get my steps in. This way I make sure to get my daily 10000 steps in and most days I find I get alot more.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Love it but could use improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great . I would like it more if it documented my active exercise minutes sometimes it cant sync and its not water proof. Overall its a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my stepdad for Christmas. He already had a FitBit, but he wanted a new one that tracks your heart rate. He loves it and wears it pretty much every day.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    great fitbit, many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my fitbit as a father's day present and love it. I find myself pushing more each day to reach the 10,000 steps goal and continue to try to live a healthier life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    dad loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my dad loves it never takes it off only wish you could check the battery from the watch not have to open app on phone or wait for it to die

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit. BestBuy has them in stock at great prices. 4 stars on quality of Fitbit band, they tend to break down easily with daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife.It has the heart monitor on it that's what she was looking for. And the stars log to. And the battery life is long on it too the new app is cool too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great, but battery life is short. It states it should last 5 days, but only last about 31/2 - 4 days and that is with minimal things running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to us and set up with the app. I love the product but wish the charger was a little more sturdy as it doesn't keep a tight connection.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life has dropped drastically over the first few weeks of use! Went from lasting 4 days between charges to 3 days at max. Very disappointed!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tracking capabilities of the Fitbit, it leads to a more effective management of my time. The interface is easy to learn. I do wish there was a replaceable band.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracking device and easy to use. Charging at night is difficult if you want to check your sleep patterns

    I would recommend this to a friend