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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 13,172 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Amazing technology on my wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my treat for losing 12 pounds in 4 months. It reads accurate heart rates and helps me mind my calorie intake.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me be aware of how much I am moving through my work day and motivates me to take those extra steps to be active.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to keep up with steps and heart rate. Awesome tool to have we have 3 of them in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to get jump started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory to your everyday life. Fitbit makes you want to be more motivated to get up and get moving.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    It is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for checking your steps and fitness. I would use it every time I go walking and at work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this but wish it had a longer battery life I have to charge every other day.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    It exceeded my expectation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and working well. I have had it for almost 4 month now. It exceeded my expectations!!! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love my purple fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit! Got me purple and the hubs black.. We wear em everyday. You'll love it. Just get one .. Ur worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Accurate device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was purchased to track a heart rate while sleeping. The device shows an accurate data.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost a 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Looks good and measures well. Cons: Battery life is only four days...less if very active.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have, I love the quality of Fitbit products. Really love the heart rate monitor and the caller ID!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with monitoring my heart rate on a daily basis and this specific FitBit allowed me to do easily.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit charge hr! It keeps me checking my steps all day and with the new update it tracks active hours etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a technologically challenged person, and sge was able to figure it out and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stays charged for days, lightweight, does the functions I like to help lose weight; the challenges are fun motivators

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fitbit!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to motivate me to do more movement in a day! Now, I'm challenging co-workers and it is so fun!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Like It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what I need. I want to track my activity and heart rate which it is great for!!

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it were waterproof. I love the activity tracker and that it connects with myFitnessPal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mine works this one seems inaccurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these. Mine works fine, this seems to today grossly underestimate the number of steps. This one is for my wife, so either it doesn't fit her correctly, or it may be defective. Tried all the things fitbit suggested, measured her stride length, adjusted the band, and made sure it was set to her non dominant hand. I would still recommend this to people because even though it may be inaccurate, it still gets you moving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real accurate on tracking active fitness, I do the same activity everyday, sometimes it is measured, others says 0. Difficult charging.

    I would recommend this to a friend