Customer Ratings & Reviews

It did not stay charged for longer than 2 days, the plug to charge with always slipped out, sometimes it would read my exercises, never read my heart rate or sleeping correctly. And one day it just went haywire!

I love the fit bit but honestly i am experience burn scar on my wrist from this product. I just contacted fit bit and i am waiting for a resolution to the issue. I dont know if i may be allegic to something in the charging mechanism but it has burned my wrist.

This item does attempt to be accurate, but you wear it on your wrist for number of steps, just swing your wrist and you've walked a hundred more steps..... Best thing about it is the heart rate monitor....

Tracker works well. Sometimes the floors count is not accurate and if you are carrying something in the hand with the tracker on it it may not count the steps either. Would be great if the band can be removed to put the device in your pocket comfortably.

I love my Fitbit!! The sales people at your Roseville, MN store were very helpful to me, answered all my questions. I'm very pleased with the process of finding what I wanted, having my questions answered and being able to get home and set it up right away. Thank you, Best Buy, I'll be back!

Really love my fit bit charge HR. its super durable. I have no issues sleeping with it. It lasts about 3 days without charging and does exactly what its supposed to. I just wish it would tell me who texted. I dont need to know what the text says but just saying who texted would be nice.

Great but not perfect very basic operation interface

Bought this for my daughter. I asked her what she thought of it so I could do this review and her response was "it's OK I guess". She did say that its not holding a charge, so I might be taking it back.

Recently started getting back in shape after a HA, The Fitbit HR helps me keep my HR up when exercising and helps get me back up to a more physical effort when it gets below my bottom target. Holds a charge for about 5 days and integrates with MyFitNessPal and other apps. I wear it 24/7

I had to call product support after 11 months of use. It acted up then went blank and wouldn't charge. They ran me through a bunch of tests by telephone, then actually honored their warranty and sent another new one! Overall I'm happy with the product.

Of the three I purchased at Christmas, 2 at Best Buy and 1 elsewhere, one completely stopped working, and the other two are unreliable, missing or adding sleep time, for example, and failing to average nights without sleep as part of the weekly sleep average.

Everything they needed very happy with the purchase

Only had it for two weeks before it started having problems and I had to return it for a replacement. Seems it freezes according to other reviews and it definitely does. Get past this and it's easy to use.

I purchased this for my daughter. It is the model that she wanted. It works good but she did have a problem that it was not registering the floors she was walking. However she contacted the company and they sent her a replacement which has been working fine.

I'll try to be brief. The HR Monitor works well, the Pedometer is pretty good (although sometimes doing normal everyday tasks like while seated at work will count as steps). It's very comfortable on the wrist. Now the BAD - The band broke after only 3 weeks. That seems like a fairly poor construction on a product to only last three weeks. Being beyond the "return" date, I contacted Fitbit Customer service who promptly sent me a new one, as it was still within the warranty period. Their customer service was stellar and fantastic. Still does not instill confidence in the product.

Love to have the alarm reminders to keep me moving toward my goals. Including 10k steps a day, plenty of water and sleeping goals. Easy to use and very durable. I upgraded from the basic fitbit.

You need to switch off all the syncs to get the maximum juice out of it. Once if you have all the sync off, easily the device is up running for more than a week with out any recharging. Other wise the device is excellent and is good for the price.

It's one year later and I am still using it. I wear it daily and there's some wear and tear but nothing that affect its use. It's great that it notifies me when someone calls and there's even an alarm to help me wake up in the morning. Thanks FitBit for a wonderful product!

It's ok. Don't like how it rubs the skin off wrist.

I love how it helps me keeping track of calories burned. Fitbit is a great device to increase your results. Aligned with the app, you can log in all the activities and all the food you have during the day. It's really easy to keep track of your physical health with FitBit. I recommend.