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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 13,172 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great for tracking exercise and sleeping habits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, the battery life is supposed to be five days, Mine only last me two days.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate with the heart rate and info..... but.... It only last 2-3 months before needing replaced!!!! I am on my 2nd fitbit hr and it needs replaced again!! First purchase date was 3/2016, replaced 6/2016 and will be headed to take this one back to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Accuracy and Durability an Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being on your wrist it does not seem to give accurate steps nor flights of steps. Sometimes it seems way off to the plus side.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors selection, light weight, reasonable price. Got 4 stars because the screen is way too small & hard to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in the store and the price was higher than online but when I got to checkout and showed them they gave it to me for the online price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost cable,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the charging cable. It is unique shape. I had to buy again. It would be great with normal Mini USB Cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our grandson didn't want one until he went back to school and found out this was the in gift so january's birthday gift was easy for us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, sleek, handy,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and it really fits the lifestyle of my friend. Very efficient, takes up to 3 days to recharge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my wife and she loves what all the features it has and all the information it gives her as she is doing all of her daily chores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con about this item is the color, if you are using it as a work out you might want to opt for a different color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit. Upgraded from the flex. Like that I can see data on device. A little bulky but otherwise I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit product is effective and all of the add led perks like calorie counting and barcode scanning make this product a must have!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is pretty good. It freezes up from time to time, and isn't always accurate, but works well most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 1 out of 5 stars

    Not working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get it to synch up with my phone or PC. As a result the time is 13 hours off and it resets in the middle of the day when it thinks it is midnight. I cannot track my activities. I can check it manually, the heart rate and step counts seem accurate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great fitness band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product at the this price. not bulky so does not feel uncomfortable when you wear this all day and night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product at the this price. not bulky so does not feel uncomfortable when you wear this all day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the activity trackers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after my jawbone up2 didn't stopped working. Nothing but good things to say about fitbit. There is a reason why it is so popular.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Damages easily. get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit is less than 3 weeks old. I am a mom and have a sit down job. First, the battery says it should last 5 days. I'm charging every 3 or less. Also there are about 5-6 scratches already on the face. This would be from everyday activities. Did I mention I have a sit down job! Didn't get the warranty but wish I did.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great For Starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with the Fitbit is it broke me out around my wrist. You do need to take it off and let your arm breath.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product haven't had any real problems the sensors in the device are a little sensitive but that can be adjusted

    No, I would not recommend this to a friend