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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 13,172 reviews
  • Rated 3 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's is very easy to operate love the color and the fit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for Christmas and by Jan 27th the display was not working very disappointed since I really was using it a lot. Not a good buy if the dispay doesn't work after a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I didn't even buy this, so I don't know how it works. I'm guessing it's good since I haven't heard complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made in a long time. Keeps me on track with fitness and fun to compete against others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Helped me lose 20 pounds so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps lose weight! Money well spent! Go buy one today, and get moving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was broken when it arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the Fitbit came in it was broken. It turned on once and than shut off. We took it to bestbuy and they said we just had to replace it. The problem is we've been having to wait because it was sold out online and in stores. We still do not have a Fitbit that we ordered beginning of February.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was unsure about this watch. Once I bought it and started wearing it I realized that it was a good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was contemplating thr Fitbit Alta and decided to go with the HR. It's straightforward and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for weight loss and tracking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked Santa Best Buy for this because it syncs with Weight Watchers, and it was a great price. BTW, I lost 50#.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive to have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clock only worked for about a week Now despite contacting Support and trying to resolve, it's 5 hours and 21 minutes off! Very irritating I gave up wearing a watch for this Also sleep feature only works once in awhile - when it wants to, no matter what I do. Fitbit says the engineers are aware of these problems and working on it but really??? for $150.???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it claimed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having that info at all times. It allows me better choices of which hills I need to walk for the most benefit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great exercise info provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped our son with special needs be more willing to exercise. He is very proud of his steps!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one thing missing, heart rate. I could've upgraded for that but like this smaller size. Other than that, love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery doesn't last long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to charge it every two or three days not the five days it says

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Good product for anyone. If fitbit added heart rate as well for this price range it would be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Love how it syncs with my phone. Keeps all my important health data in one place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitness tracker does as it is advertised. good for those looking to track their fitness levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love how perfect size is and the color. Fitbit is helping me maintain my calorie intake, steps and much more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this all day and loves to have the excuse to get away from her desk throughout the day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 4 of these trackers since 2015. The quality is substandard for a product that cost $150.00. Issues were as follows: tracker 1 was to small so I gave it to a friend. Tracker 2 display wouldn't work after 2 months, Fitbit replaced and the replacement arrived as a non-working unit. Fitbit sent another and it worked for 3 months. Tracker 3 purchased different color, and it lasted about 3 months, contacted Fitbit through email with no response. Tracker 4 now has died. They were worn daily and not abused, however would not last longer then 4 months.. Save yourself the aggravation and look at something different..

    No, I would not recommend this to a friend