Customer Ratings & Reviews

For the price I would rather use that money and apply it to the purchase of some form of wearable technology. I just felt like it wasn't stylish enough to incorporate into my everyday wear.

Had so many problems. Syncing was an issue. After 5 returns I finally upgraded to the Blaze. It's amazing! Don't forget to get the warranty.

I will never buy a fitbit again, not only have I owned multiple ones and they have all had issues like the bands falling off or failing but there is no setting for when you bicycle. I have been bicycling even more and the fitbit people have not come up with a setting or update to take these into accounts. When it comes to fitness items like this you are better off with an Apple Watch.

Doesn't record stationary bike exercise automatically, and, as this is my primary exercise, it's a bit of a pain. HR is not super accurate, but I guess it gives a decent overview.

I am totally disappointed with this product. I was really excited about monitoring my progress and it has been an epic fail. I need to return ASAP it was a birthday gift that I cannot use!

The buckel on the watch band broke with in 2 weeks of purchase and since the band and watch are one piece there are no replacements for it.

Online ordered 2 Fitbits, and one of the items I received was an already opened package with a missing charge cable and the sticker over the face of the item missing. Therefore, I take this to be a used or returned item and not a new item. Very disappointed since this was purchased as a Christmas gift; how embarrassing for Santa. As one of Joe Pesci's characters said, "They blank you through the drive through!" Always look over your items closely when you receive them by a shipping service as you would in the store.

I was so disappointed in this i wore it to my doc office and compared the heart rate with what they had was so far off the hr monitor was the main reason i wanted it yes very disappointed

I bought it for my wife because she wanted it. She like it but you never can go buy the number of steps you went because if you move your arm it counts like you are walking

Does everything and more then what's expected. My only problem is the apparent "PEALING" of the wrist band that seems to be an issue.

Had tech issues. Hoping an update will fix it. If not, guess I will have to take back to replace. Scored a 3 because my other HR Fitbit works great. No problems on that one.

I find myself buying a replacement every 6 monthso due to sweat that shorts the band out. Why don't they make theye waterproof.

First purchased this for fitness tracking. Very sleek design. Since this purchase I have also purchased an Apple Watch. The watch works better and is more reliable.

I owned this for several months before it fell apart on me. I returned to the store. Bestbuy is awesome for customers and returns.

I purchased the item never got the chance to try it out because the item did not work. I was very upset and did not want to exchange in fear of being disappointed again.

This is a great product! Bought for my boyfriends birthday and he loves it, except it gives him a rash from wearing it, Best Buy said they wouldn't take it back!!

Did not make it a year before the back of it fell apart. I took great care of it cleaning it and making sure I followed the Fitbit Care Recommendations. Now you cant even charge it. Emailed Fitbit Support since the warranty is one year. We will see what happens next. My sport watches that go through long work outs and sports lasted longer than this. They are still working and looking great.

It was nice while it worked. If the band started to stink and then it broke. Did not even last a yeAr. Disappointed.

Unit was decent enough. Unfortunately, when I would sit in my recliner it would cost the rocking motion as steps. Returned unit and got a Garmin HR plus.

The steps are way out of line, and stairs come up short. Not too impressed with it after a few months, but bought into it, so will keep going with it.