Customer Ratings & Reviews

This was a gift to my father inlaw and the thing fell apart in less then a year.

This Fitbit - Charge Hr Activity Tracker + Heart Rate (large) - Black is the worst tracker ever made it only lasted 3 months before the heart rate monitor stopped working. went through all the reset procedures from fitbit and it still don't work. you cant even turn this unit off or restart it. save your money and buy a better one.

Bought this for a corporate giveaway, not sure if it works or if they will use it but several of the people I work with use one.

Since the display is pink, it is hard to see the characters when outside. I wish there was a way to change the font color.

I loved this FitBit. I used it everyday. And then suddenly over the summer a software update was made and it hasn't worked since. I did every step of troubleshooting suggested and it still will not work. My only option now is to try getting FitBit to send a replacement but that has yet to happen. This is an issue that seems to be specific to this model so go for a different model if you want a FitBit.

This is my second HR, and it won't work! This time it won't sync! Done fooling with it!

Strap is difficult to use. Not waterproof. HR feature does not sync. Returned to store.

Tried this for several weeks. And it was great to track my fitness. My issues with it how accurate the steps were.

After my 3rd one in a month broke, I exchanged it for a Charge. Love this one more!

The Fitbit hr cannot be read in daylight and mileage is very inaccurate. I am waiting for a Garmin Vivoactive hr with gps.

Wrist band separates from face showing data due to poor design. The actual fitbit works great and does all I need.

I love my Fitbit. The only thing is after wearing it for awhile my wrist gets sensitive I believe to the sensor.

Works just fine. Single tap function isn't as responsive as it should be but overall I'm satisfied with the product.

Obviously this was a return as there was no cord no dock and no instructions. 159$ for nothing. Best Buy you let me down

Inaccurate and misleading data given when wearing it, not satisfied with it at all. Going to return it for a full refund.

I did not like the fit. The heart rate monitoring was not very good. Off by 10 to 20 beats per min. I tried pushing up on the arm and all the recommendations. It was off on steps. Over by about 10 %. I tested this thing very well. More of a novelty not an actual work out tool. I'm very fit and can do a lot of this stuff with out a tracker. Was mostly looking for a heart rate monitor.

Worked for 3 months, then wouldn't hold a charge. Not happy with this product.

Device died after 35 days. Right after the Best Buy warranty. Now I have to go haggle with BB to see about fixing this thing. Seems to be a continuing issue with Fitbit based on comments on their website. Also, have encountered other folks with the same problem....they ditched the fitbit and got something else.

It came apart, only lasted 1 yr. My wife didn't even wear it every day!

The Fitbit would collect data as it should, but the outer case began to separate from the main head.