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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 13,172 reviews
  • Rated 3 out of 5 stars

    decided to return it for apple watch instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch but went with apple smart watch instead to match my iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok monitor to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for a beginner user. Not enough functions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK, but not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit keeps time, but is not accurate in steps or mileage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not sync or retain correct time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor and difficult site. Unable to set up properly, item returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's work good just wish it was more accurate then what it really is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It didn't sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't sync with my brothers phone. I wish I could return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fell apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my replacement warranty after only 6 months of wear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok .. Not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used for 2 months.. Batter is good coming for 3 to 4 days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked for 15 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 15 months. Now won't stay connected to charging cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to have to right time or sync to my iPhone or iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not charge. incorrect calorie burn measurements. do not buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Glorified Pedometer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this product with high expectations hoping to monitor the activities it CLAIMS to monitor ACCURATELY. I have used it for a little over a month and have noticed that the data measured is far from accurate. Especially the floor count. It is always way off. Steps are accurate to some degree, however the distance is not. HR is accurate on everyday activity. However, when you workout to a sweat, it stops recording/ displaying the HR. I have also noticed it does not display HR over 160. On a strenuous workout, i have compared to another HR monitor I use which would display HR OF 178.Have read other customers using the same product complain about this issue on Fitbit blogs..You have to wipe the under surface of the band quite often for it to work. Below average battery life. I get 3 days tops after a full charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch. Bought it for my wife's birthday and she enjoys it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok device. I have a hard time reading the numbers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love this product. I would recommend it to everybody

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs bigger wristband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it does and display needs to be larger

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much trouble for little Information and not very accurate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but exhanged it for a different model. Good buy tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice start to tracking my fitness and heart rate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last about 2 days; however, overall a good product.

    I would recommend this to a friend